Account Manager SME

Wavenet is a leading UK provider of communications, connectivity, and cyber security solutions. We help SMEs operate more efficiently with simple, scalable technology that delivers real business impact.

We’re continuing to invest in our SME growth engine, building a high-performance account management team focused on retention, expansion, and long-term customer value.

We’re hiring a Desk-Based Account Manager (SME) to join our team in Manchester (Old Trafford).

This is an office-based, commercially focused role where you’ll take ownership of a portfolio of SME customers (10–50 employees), driving both account growth and retention.

Key responsibilities:

• Proactively manage and develop your account base
• Consistently reach out to active customers, building strong relationships and ensuring all accounts are engaged and progressed each quarter
• Identify, build, and convert revenue opportunities across your accounts
• Maintain a strong pipeline and deliver against monthly targets
• Work cross-functionally to deliver the right outcomes for your customers

This is a hands-on, outbound-led account management role — success comes from activity, ownership, and consistency.

• Based in or able to commute to Manchester (Old Trafford)
• Fluent in English (written and verbal)
• Early-stage Account Manager or SDR looking to step into a full account ownership role
• Coachable, proactive, and comfortable speaking with customers daily
• Strong work ethic and willingness to learn quickly
• Exposure to tech, SaaS, telecoms, or sales is beneficial but not essential

No degree or extensive experience required — attitude, consistency, and drive matter more.

📍 Manchester (Old Trafford)

🏢 Office-based (Monday & Friday)

⏰ 9:00 – 17:30

You’ll receive structured coaching, clear expectations, and the opportunity to build real commercial and sales capability in a fast-paced environment.

👉 Please share or recommend anyone suitable in your network

• 🚫 No agencies please