Pharma Marketing Automation Manager (Marketo/SFMC/Veeva)

HYBRID position in Edison, NJ. Please only apply if you can work in Edison, NJ office 3 days/week

Salary - $95,000–$120,000

Ascender Studios is an award-winning boutique digital agency in Edison, NJ — small, flat, and nimble, where everyone does everything for our clients and we have fun doing it. We're looking for a detail-obsessed, hands-on Marketing Automation Manager to design, build, QA, and deploy email campaigns and journeys across Marketo, Salesforce Marketing Cloud, and Veeva for both HCP and patient audiences. You'll work closely with development, account, and creative to ship high-performing, compliant campaigns for our healthcare and pharma clients — and you'll be the last line of defense before anything gets deployed.

What You'll Do

• Build, QA & Deploy: Build, QA, and deploy ad hoc and journey email campaigns across Marketo, SFMC, and Veeva — including RTEs and Home Office sends in Veeva.
• Architect Journeys: Design and implement HCP and patient marketing journeys, including journey mapping and Business Requirements Documents (BRDs).
• Own Pre-Deploy QA: Validate rendering, links, UTM parameters, tokens, personalization logic, and compliance before every send.
• Manage Data & Partner with Dev: Own subscriber databases, list segmentation, and audience uploads; collaborate with developers on integration points, token libraries, and platform-specific code.
• Report & Coordinate: Build deliverability and engagement reports that translate into client-ready narratives, coordinate with third-party vendors (e.g., Slipstream, Epsilon), and document evolving processes into team playbooks.

Who You Are

• The Experience: 4+ years in marketing operations with hands-on campaign execution across multiple platforms, including 2+ years in healthcare or pharmaceutical marketing with a strong understanding of regulatory requirements.
• The Platform Fluency: Advanced expertise in Marketo and Salesforce Marketing Cloud, plus hands-on Veeva (PromoMats and/or CRM), including RTE and Home Office email setup.
• The Journey & Technical Chops: Proven experience designing HCP and/or DTC automation journeys, light HTML/coding for asset uploads, and a strong handle on UTM tagging, link tracking, tokenization, and end-to-end QA.
• The AI Habit: Hands-on experience with Claude, ChatGPT, or Gemini to accelerate campaign setup, QA, documentation, and reporting workflows.
• The Mindset: Detail-obsessed, an excellent communicator, comfortable as the last line of defense, and able to juggle multiple concurrent campaigns under tight deadlines.

A Final Note on the "GSD" Culture

At Ascender Studios, "everyone does everything" isn't a euphemism for being overworked — it's a badge of our nimbleness. We don't have layers of bureaucracy. If a client needs a win, we all jump in to make it happen. If that sounds like the breath of fresh air you've been looking for, we'd love to meet you.

More reasons to consider Ascender:

• 10+ paid holidays
• 10 days paid vacation time
• 7 personal/sick days
• Health/dental/vision insurance
• Life insurance and Disability coverage
• Annual stipend for professional development
• 401(k) plan + match
• Hybrid schedule (3 days per week in Edison, NJ)
• and more!