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Enfuce Himalayas · Posted 13d ago

Technical Support Specialist

, USD Full time Remote

Customer Service Entry-level Technical-Support-Specialist, Tech-Support-Specialist, Technical-Customer-Support-Associate, Technical-Support-Associate, Technical-Support-Jobs, Customer-Technical-Support-Jobs Himalayas
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Indexed description

We are looking for 4 Technical Support Specialist to join Enfuce. This role plays a key role in ensuring excellent customer experience by providing timely and effective 2nd line support and consultation for Enfuce’s products and services.

Requirements

  • 2+ years' experience in customer facing roles within payments and/or high growth technology driven startup environment.
  • Excellent communication skills in English, both written and spoken, with great collaboration skills.
  • Experience with ticketing systems (ie. Jira Service Management) and a general technical aptitude for learning new systems and tools.
  • Familiarity with APIs, SQL queries and access management.

Benefits

  • Fair pay and employee stock option
  • Flexible Paid Time Off
  • Regular Fun With Your Team
  • Individual Learning Budget

Originally posted on Himalayas

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