French-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is pleased to announce an exciting opportunity for French-Speaking FinTech Customer Experts to join our growing team in Greece. This role involves delivering exceptional customer support to French-speaking clients within the financial technology sector, with the benefit of sponsored relocation to Greece.

Key Responsibilities

• Provide excellent customer service and support to French-speaking FinTech clients via phone, email, and chat
• Handle customer inquiries related to financial products, transactions, account management, and technical issues
• Accurately document customer interactions and maintain updated records in CRM systems
• Work collaboratively with other teams to resolve challenges and improve service standards
• Keep up-to-date with developments in the FinTech industry, including product updates and compliance requirements
• Suggest insights for continuous improvement to enhance customer satisfaction

Requirements

• Fluency in French (both spoken and written) is mandatory; proficiency in English is preferred
• Experience in customer service, especially within FinTech or financial services, is highly desirable
• Strong communication skills, problem-solving abilities, and a customer-centric approach
• Ability to work effectively under pressure in a fast-moving environment while managing several tasks simultaneously
• Familiarity with CRM software and digital customer support platforms
• Willingness to relocate to Greece with relocation costs covered
• Attention to detail, professional demeanor, and adaptability to changes

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More..