French-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation
Indexed description
Key Responsibilities
- Provide excellent customer service and support to French-speaking FinTech clients via phone, email, and chat
- Handle customer inquiries related to financial products, transactions, account management, and technical issues
- Accurately document customer interactions and maintain updated records in CRM systems
- Work collaboratively with other teams to resolve challenges and improve service standards
- Keep up-to-date with developments in the FinTech industry, including product updates and compliance requirements
- Suggest insights for continuous improvement to enhance customer satisfaction
- Fluency in French (both spoken and written) is mandatory; proficiency in English is preferred
- Experience in customer service, especially within FinTech or financial services, is highly desirable
- Strong communication skills, problem-solving abilities, and a customer-centric approach
- Ability to work effectively under pressure in a fast-moving environment while managing several tasks simultaneously
- Familiarity with CRM software and digital customer support platforms
- Willingness to relocate to Greece with relocation costs covered
- Attention to detail, professional demeanor, and adaptability to changes
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More..
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