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Kota Himalayas · Posted 24d ago

Account Manager

Remote / flexible USD Full time Remote

Customer Success & Account Management Jobs Account Manager Customer Account Manager Sales
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Indexed description

We’re hiring our first Account Manager to join the Kota Platform team and own the success of customers after onboarding. This role will manage a portfolio of SMB and mid-market customers, acting as their long-term partner to drive retention, expansion, and value across all of their benefits in UK & Ireland.

Requirements

  • Experience managing a book of business in Customer Success, Account Management, or a similar post-sales role.
  • Comfort working with SMB and mid-market customers in a fast-moving environment.
  • Strong commercial instincts around renewals, expansion, and value articulation.
  • Ability to navigate complexity across product, operations, and regulated environments.
  • Clear communicator who builds trust with customers and internal teams.
  • Highly organised, proactive, and comfortable building structure where none exists yet.

Benefits

  • Health Insurance via Kota with generous allowance
  • Workplace Pension with matched contributions up to 5% via Kota
  • WFH stipend to support your home office
  • 25 days of Paid Time Off (PTO)
  • Annual company-wide offsite + dedicated team offsite
  • Attractive stock options for all employees

Originally posted on Himalayas

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