Interior National Account Manager

Company Description

Liberty Facilities Group is dedicated to transforming facility management for large-scale commercial clients by prioritizing simplicity, transparency, and reliability. Backed by decades of collective industry expertise, the company partners with clients to optimize operations and ensure consistent quality across their facilities. Each client is supported by a dedicated Account Manager who serves as the central point of contact for service coordination, communication, and reporting. Liberty Facilities Group is committed to delivering tailored solutions that inspire confidence and foster long-term partnerships.

Role Description

This is a full-time, on-site role located in Moorestown, NJ, for an Interior National Account Manager. The role involves managing customer accounts to ensure satisfaction and operational efficiency. Responsibilities include overseeing client relationships, coordinating service delivery, handling customer inquiries, developing strategic plans to meet client needs, and ensuring consistent communication and reporting. The Account Manager will work collaboratively with internal teams to achieve high levels of client satisfaction and operational excellence.

Qualifications

• Account Management and Customer Service skills, including building strong client relationships and handling inquiries effectively
• Project Management and Coordination skills for ensuring seamless service delivery and meeting deadlines
• Strategic Planning capabilities to identify client needs and develop tailored solutions
• Excellent Communication and Problem-Solving skills to address challenges and maintain transparency
• Experience in facility management or a related industry is highly beneficial
• Proficiency in standard office software and tools
• Strong organizational skills and the ability to work independently