Account Manager

Purpose

Primary responsibility for the Account Manager role is to sell plastic resins, support existing accounts and continuously expand the customer base.

Areas of Responsibility / Tasks

1. Achieve profitable revenue growth, including robust new business development.
2. Achieve stated gross margin targets as a percentage of sales.
3. Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of customer centric selling skills
4. Prospecting & new account calls, development of a robust target funnel,
5. Establish, track and close new business targets consistent with long-term growth objectives.
6. Develop, execute and manage sales plans, sales budgets, and expense budgets.
7. Work both directly and cooperatively with channel partners to close business based on customer's purchasing requirements.
8. Create and maintain CRM data and sales statistics as required.
9. Work with Technical and Customer Service team to ensure customer requirements and satisfaction is met.
10. Proven ability to interact effectively at all levels of the customer and with all of the customers functional groups.

Competencies; Knowledge, Skills, Abilities (KSA)

1. Complex thinking skills in translating customer needs into solutions
2. Technical aptitude and problem-solving skills
3. Professional presence, including excellent verbal and written communication and presentation skills
4. Broad knowledge of solutions, materials and processing
5. Self-motivated and able to work autonomously on a day-to-day basis
6. Good interpersonal and communication skills
7. Strong organizational skills required
8. Strong computer skills, proficiency with MS Word & Excel and Outlook

Minimum Qualifications/ Education / Experience / Certifications

1. Education: Bachelor’s degree required
2. Equivalent experience considered in lieu of degree.
3. Experience: Minimum of 3 years of exposure in B2B, face to face sales, preferably in industrial or commodity sales
4. Licenses / Certifications: Valid driver’s license – required
5. Language: Proficiency in English required