SFR Coordinator

Job Title: SFR Coordinator

Department: Operations

FLSA Status: Non-Exempt

Revision Date: 06/10/2024

Position Summary

The SFR Coordinator will be responsible for assisting the project manager with overseeing our third-party team to handle various order types for properties in the Single-Family Rental department’s inventory. This role may occasionally assist project managers with planning, coordinating, and implementing residential renovation projects within the decided-upon budgets, timelines, and scopes.

Essential Functions & Responsibilities

• Routinely review/create reports to ensure work in inventory is handled appropriately and timely by the third-party team.
• Provide timely and accurate updates to relevant stakeholders and team members on project progress or state of inventory.
• May assist with addressing questions, concerns, and/or complaints throughout the project.
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Consistently meet or exceed company goals and deadlines.
• Provide constructive feedback and coaching as necessary to third-party team.
• Assess performance of vendors for quality assurance purposes.
• Confidently negotiate costs within provided guidelines.
• Manage costs of projects and use discretion during negotiations to meet and exceed project margins.
• Occasionally assist with sourcing vendors to meet client needs.
• Conduct training of Aspen for vendors and third-party team.
• Performs other related duties as assigned.