Account Coordinator, Enterprise-Strategic

#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.

About The Role

• The mission of this team is to maximize the business of enterprise companies, on Uber Eats platform, and develop the clients into key revenue drivers for Uber Eats in the future.
• The candidate will support the day-to-day operations, setup, and administrative tasks for clients managed by the Account Managers (AM).
• Additionally, the candidate will prepare client-facing materials, conduct data analysis, and assist the AM. If necessary, the candidate will collaborate with cross-functional teams to execute various tasks.
• Also in scope is direct ownership of smaller Enterprise brands with the support and guidance of the AM.
• This position supports fewer than 10 merchants under the direction of the AM.

Your Impact in Role

• Respond to client inquiries regarding operations, administration, and contract
• Prepare necessary materials and extract data for meetings with the support of the Account Manager (AM).
• If necessary, conduct standardized Monthly Business Review (MBR) with the support of the Account Manager (AM) and gather client needs and assess their sentiment toward Online Delivery Food services.
• If necessary, act as the main POC for Uber Eats in place of the Account Manager and perform necessary tasks

Basic Qualifications

The Experience You'll Bring

• 2-3 years of experience in Account Management, Sales, or Sales Support
• Ability to analyze complex data and organize outputs effectively
• Excellent communication, interpersonal, and problem-solving skills

Preferred Qualifications

• Japanese and English (reading and writing) are must. English (speaking and hearing) is plus.
• Tech, Digital background
• Hands on experience with SQL