Genesys
Himalayas · Posted 23d ago
Associate Application Developer - IT Billing Services (Zuora, Salesforce)
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Indexed description
Genesys is seeking a highly technical and customer-focused Enterprise Support Engineer to support the stability, performance, and reliability of its Billing Services platform.
Requirements
- 1+ years of experience in IT production support, systems operations, or enterprise application support
- Hands-on experience supporting complex SaaS platforms or enterprise business systems, especially in Salesforce, Zuora, AWS, and Workday Financials
- Strong analytical skills with the ability to investigate data discrepancies and system behavior
- Ability to operate effectively independently during high-impact incidents with strong attention to detail and clear and empathetic communication
- Strong written and verbal communication skills, including the ability to explain technical issues clearly to internal business stakeholders
Benefits
- generous paid time off
- 401k matching
- retirement plan
- relocation assistance
Originally posted on Himalayas
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