IT Project Management Lead

Role Summary

The Overall PM Lead will lead project management across the BankX program, responsible for driving end-to-end delivery, ensuring cross-workstream alignment, and resolving complex execution challenges in a high-pressure, multi-vendor environment.

This role goes beyond reporting — it requires hands-on leadership to drive outcomes, unblock teams, and enforce delivery discipline.

Key Responsibilities

Program & Delivery Leadership

• Lead and oversee all Project Managers across squads and workstreams
• Drive end-to-end delivery execution aligned with program milestones
• Ensure strong linkage between business, product, and technology delivery

Cross-Workstream Orchestration

• Identify and manage dependencies across squads and workstreams
• Resolve cross-team conflicts and ensure alignment across stakeholders
• Act as the central point to drive decision-making and escalation

Execution & Issue Resolution

• Proactively identify risks, issues, and bottlenecks — and drive resolution to closure
• Ensure teams move from “status reporting” to actual problem solving and progress
• Step in hands-on when needed to unblock critical paths

Governance & Ways of Working

• Establish and enforce PM standards, governance, and delivery discipline
• Ensure consistent use of tools and processes (e.g., backlog, RAID logs)
• Drive cadence across teams (stand-ups, syncs, escalation forums)

Stakeholder Management

• Engage with C-level stakeholders, vendors, and internal teams
• Provide clear, concise updates with focus on decisions, risks, and actions
• Align multiple stakeholders in a multi-cultural environment

Required Qualifications

• 10–15+ years of experience in project/program management
• Proven track record managing large-scale programs (> THB 300M)
• Strong consulting background (e.g., Accenture, Big4, top-tier firms)
• Hands-on experience in:
• SDLC / technology implementation
• Complex, multi-vendor environments
• Strong banking domain knowledge, including:
• Digital banking (mobile app)
• Core banking / payments / lending
• Banking operations and regulatory context
• Experience working in cross-cultural, regional teams
• Excellent English communication skills

Key Competencies

• Strong ownership and accountability mindset
• “Get-it-done” attitude with high sense of urgency
• Structured thinking and problem-solving ability
• Ability to operate at both strategic and hands-on levels
• Strong leadership presence and decision-making ability