Business Intelligence Analyst

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

This position will be onsite in Phoenix, Arizona.

U-Haul is seeking a Business Intelligence Analyst to join its Storage department. In this role, you’ll be part of an analytics-first team that values execution and leverages data to solve real business problems. You’ll analyze ecommerce, digital marketing and operational data to uncover insights that shape strategy and drive growth. This is a great opportunity for someone who’s analytical, detail-oriented, and eager to turn data into meaningful, business-critical outcomes.

What You’ll Do

• Analyze and report on data from digital journeys, ecommerce, marketing, and operations to support business decisions.
• Present key insights and findings to executives and stakeholders to drive data-informed strategy.
• Build and maintain BI tools and dashboards using Databricks, Power BI, and Tableau.
• Design and evaluate A/B tests to measure the impact of product and marketing changes.
• Develop and maintain data pipelines related to competitor products and services to uncover new opportunities.
• Automate repetitive data processes to improve efficiency and scalability.
• Ensure data accuracy by validating tracking, cleaning datasets, and integrating data from multiple sources.
• Collaborate/coordinate with teams across software development, digital marketing, and enterprise data to deliver cross-functional solutions.
• Research U-Haul and competitor products and services to identify new opportunities.

Education & Training

• Bachelor’s degree in a related field (e.g. Mathematics, Computer Science, Computer Information Systems, Data Analytics)
• Minimum of 1 year of experience in an analytical role
• At least 1 year of hands-on experience with SQL (any dialect)
• At least 1 year of experience with Python (or R, with a willingness to learn Python)
• Familiarity with business intelligence tools such as Power BI or Tableau
• Advanced/Proficient in Microsoft Excel for data handling and analysis
• Strong attention to detail, with excellent organizational and problem-solving skills
• Effective written and verbal communication abilities
• Curious, self-motivated, and quick to learn and apply new tools and concepts

Preferred

• Master’s degree in data science, statistics, business analytics or a related field.
• 2+ years of hands-on experience in an analytics role using Python and SQL
• Experience with Azure Databricks or similar cloud-based data platforms such as Snowflake
• Familiarity with ecommerce, digital marketing and operational data in a business context
• Experience running A/B tests, building automated workflows, developing data pipelines, or building ML models to solve business problems
• Exposure to version control tools like Git
• Google Analytics or Similar Tool Experience
• Understanding of SEO principles

Qualities Of An Ideal Candidate

• Must be detail-oriented
• Outstanding analytical capabilities, strategic thinking, and creativity
• Resourceful problem-solver with ability to excel in an ambiguous environment
• Excellent project management skills
• Enthusiastic and self-motivated
• Logical and methodical approach to problem solving
• Works well in groups and individually
• Passionate about continual learning and applying what you’ve learned
• Strong verbal and written communication skills
• Ability to effectively communicate analytical insight to internal stakeholders

Why U-Haul?:

• Full Medical coverage 
• Prescription plans 
• Dental & Vision Plans 
• New indoor fitness gym 
• Gym Reimbursement Program 
• Registered Dietitian Program  
• Weight Watchers  
• Onsite medical clinic for you and your family 
• Career stability 
• Opportunities for advancement 
• Valuable on-the-job training 
• Tuition reimbursement program 
• Free online courses for personal and professional development at U-Haul University® 
• Business and travel insurance 
• You Matter Employee Assistance Program 
• Paid holidays, vacation, and sick days  
• Employee Stock Ownership Plan (ESOP) 
• 401(k) Savings Plan 
• Life insurance 
• Critical Illness/Group Accident 
• 24-hour physician available for kids 
• MetLaw Legal program 
• MetLife auto and home insurance 
• Mindset App Program 
• Discounts on cell phone plans, hotels, and more 
• LifeLock Identity Theft 
• Savvy consumer wellness programs - from health care tips to financial wellness 
• Dave Ramsey’s SmartDollar Program 
• U-Haul Federal Credit Union 
• Wellness Program

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, orientation, gender identity, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need-to-know basis.