Operations Manager - Abbotsford

At Transdev, our values ‘Care, Share, Dare, Deliver’ guide everything we do, and as an Operations Manager, you’ll bring them to life every day through your leadership, decisions, and impact on the community

In Canada, Transdev operates the Central Fraser Valley public transit system, connecting Abbotsford and Chilliwack. With 115 buses, two depots, and a team of 270 employees, we deliver reliable service to thousands of passengers every day.

We’re looking for a hands-on Operations Manager to lead daily transit operations, support frontline leaders, and ensure safe, reliable service. If you thrive in a fast-paced environment and enjoy leading teams while improving operations, this is a great opportunity to step into a key leadership role with real impact.

What is it like to be an Operations Manager at Transdev?

“This role is about accountability, teamwork, and making a direct impact on service delivery. Every decision you make supports both the team and the community we serve. Transdev is an incredibly fulfilling place to work. We can’t wait to welcome you to the team!” – Baldeep, Operations Manager

What You’ll Do

• Lead by example in building a strong safety culture, keeping safety front of mind in everything you do
• Step in and support during emergency situations, helping keep operations running smoothly
• Keep daily transit operations moving, overseeing dispatch, service monitoring, and coordination
• Help ensure service runs on time and operators are set up for success each day
• Keep a close eye on fleet readiness, including DVI completion
• Jump in to support dispatch or scheduling when needed, no task too big or small
• Lead and support a team of Transit Supervisors and frontline operators
• Play a key role in hiring, onboarding, and developing new team members
• Coach and support employees to help them succeed and grow
• Handle employee matters with fairness, consistency, and professionalism
• Support scheduling, routing, and staffing to keep service running efficiently
• Monitor operational performance, investigate incidents, and resolve customer concerns
• Share insights and updates through reports for internal teams and BC Transit
• Collaborate with leaders to keep service reliable and continuously improving
• Deliver training and share your knowledge with teams across the Central Fraser Valley
• Step into leadership roles when needed, including supporting the AGM
• Contribute ideas and insights that help shape how operations run

• You’ll keep communities moving by ensuring safe, reliable, and on-time transit service every day
• You’ll drive a strong safety-first culture that protects employees, passengers, and the public
• You’ll solve real-time operational challenges and make decisions that directly impact service delivery
• You’ll enhance the customer experience by addressing issues and continuously improving operations
• You’ll support employment opportunities in your community through hiring, training, and succession planning
• You’ll play a key role in shaping operational strategy and supporting long-term success at the location

• 3–5+ years of leadership experience in operations or transportation
• Experience in a unionized environment is an asset
• Strong people leadership and problem-solving skills
• Experience with dispatch, scheduling, or transit operations preferred
• Ability to manage competing priorities in a fast-paced setting
• Solid communication and decision-making skills

What We Offer

• $85,000 – $95,000 salary + annual bonus
• Full benefits, paid vacation
• Career growth with a leading North American transit company
• The opportunity to make a real impact in your community
• A supportive, team-focused work environment

• Abbotsford, BC
• Monday–Friday, 40 hours per week with varying scheduled based on operational demand, occasional evening and weekend work may be required.

At Transdev, your career can go far beyond a single role or location. With over 6,000 employees across Canada supporting multi-modal operations and a presence in 19 countries worldwide, we offer the scale, stability, and opportunity to grow your career in meaningful ways.

We invest in our people through robust training and development programs, giving you the tools and support to succeed and progress. Whether you're looking to advance locally or explore national and international opportunities, we actively encourage and support internal mobility across our network.

As we continue to grow and take on new and innovative projects, we rely on the strength of our people to lead the way. At Transdev, your ambition is supported, your development is prioritized, and your potential is unlimited.

And what about you? What drives you?