Commercial Aftersales Manager

Job Title

Commercial Aftersales Manager

Job Category

Product Support

Job Description

What starts withYOU,moves the world!

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedCommercialAftersalesManager. This is a field-based (remote) position with primary responsibility supporting the West Coast territory.

What you will do:

• Travel:Engage extensively with ourDealer network through frequent travel,(approximately 75%), building strong partnerships and driving business growth.

• Collaboration:Collaborate closely withDealer and Dealer basedcustomers, delivering exceptional service and tailored solutions to meet their unique needs.

• Drive Regional Sales Performance:Develop and execute regional sales strategies for allpartssegments, aligning with nationalobjectivesand regularly reviewing performance with dealer leadership.

• Support Dealer Growth:Work closely with dealers to expand their service business, generate new parts consumption opportunities, and ensure their teams are equipped to support growing market share.

• Develop New Channels & Segments:Partner with aftersales marketing to advance eCommerce initiatives andidentifyopportunities to reach new customer segments, guiding dealers in market expansion efforts.

• Enable Dealer Sales Success:Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns, and deliver hands-on coaching to maximize results.

• Analyze & Report Performance:Track, analyze, and report sales data and market insights using CRM and BI tools, keeping both internal teams and dealer leaders informed and empowered.

Who you are:

• A strong communicator who builds trust and fosters collaboration.

• Highly adaptable with a proactive approach to problem-solving.

• Results-oriented with a passion for driving growth and achieving goals.

• Skilled at influencing and motivating others to succeed.

What you will need:

• Education:Bachelor’s degree or5-7+equivalent experience.

• Experience:7+ years in industrial product sales, preferably with manufacturer or dealer networks.

Skills, Experience & Abilities

• Microsoft Office experience isa must.

• Salesforceexperienceandproficiency

• Automotive and/or Lift truckDealerexperiencein Operationsis a plus

• Knowledge of wholesale and retail parts/service operations and lift truck markets.

• Ability to develop and implement marketing plans targeting dealer leadership.

• Familiarity with CRM systems and BI tools for performance tracking.

• Strong sales and marketingexpertisewith proven ability to coach and lead.

• Excellent time management and territory planning skills.

• Ability to communicate complex technical concepts in a clear, actionable way.

Additional Information:

Geographical Area of Interest:

• West Coast

Who we are:

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures,sellsand services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers,dealersand employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What we offer:

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development.A fullbenefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

75%

Primary Location

HY US California (Remote)

Address

Home Office

Zip Code

94203

Field-Based

Yes

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

Originally posted on Himalayas