Operational Excellence Specialist

The opportunity

The Operational Excellence Specialist will drive efficiency, consistency, and performance across AJW’s global aviation operations. This role focuses on improving processes and embedding scalable ways of working that enhance service delivery and cost performance.

Working across supply chain, logistics, technical, and commercial functions, the role plays a key part in delivering smarter, more efficient operations supporting AJW’s mission to transform aviation efficiency.

What you’ll be doing

• Analyse current processes to identify inefficiencies, risks, and improvement opportunities
• Design and implement process improvements to enhance performance and consistency
• Use data to track operational performance and measure improvement impact
• Support standardisation of processes across teams and locations
• Work with stakeholders to embed changes and ensure adoption
• Contribute to automation and better use of systems and technology
• Support continuous improvement initiatives across operations
• Provide clear reporting on performance, risks, and outcomes

About You

• Experience in operational excellence, process improvement, or similar roles
• Strong analytical skills with the ability to interpret data and identify trends
• Experience working in aviation, supply chain, logistics, or technical environments
• Ability to map and improve processes (Lean or similar methodologies)
• Strong stakeholder engagement and communication skills
• Experience using data tools (Excel or similar)
• Experience in aviation or MRO environments
• Knowledge of Lean, Six Sigma, or continuous improvement frameworks
• Exposure to automation or digital transformation initiatives
• Experience with ERP systems (e.g. Quantum, AMOS)

Why join us? We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world.

At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:

• A team fun budget to bring colleagues together.
• Free access to LinkedIn Learning to support your development.
• A discretionary bonus and healthcare.

We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.

Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.

Come and meet us at our Careers Event

Exciting news! AJW Group is expanding its footprint with a brand-new office in Sofia, and we want YOU to be part of it! We're opening our doors on 21 May for an exclusive Open Office Day and we have vacancies across multiple roles. Whether you're a prospective employee, customer, supplier, or simply curious about joining our team, this is your chance to:

• Meet our senior management team
• Visit our new Sofia office
• Explore open vacancies across technical and professional roles
• Network with the AJW family
• Enjoy refreshments and great company

📍 2B Sreburna Str., Office 1B, 1407 Sofia, Bulgaria

📅 Thursday 21 May 2026, 🕐 3-7pm

Ready to take off with us? Drop us a message, tag someone who should be there, or visit our careers page to learn more about our opportunities in Sofia.

Please RSVP and let us know you're coming 👇

📧 [email protected]

To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.