Technical Sales Specialist
Indexed description
The Technical Sales Specialist – is a customer-facing, technically focused role supporting the adoption and successful deployment of Videndum cinema products across Europe.
This position is less transactional and sales-driven than a traditional sales role, with a strong emphasis on technical expertise, application support, relationship building, and product education within the cinema ecosystem. While the role contributes to a regional sales quota and manages opportunities through the pipeline, success is measured primarily through technical influence, customer confidence, and long-term market development.
The role works closely with regional sales teams, product management, and engineering to ensure cinema customers and partners are fully supported from pre-sales consultation through to post-installation use.
This role is home based but requires significant travel around Europe to meet our customers and host/attend events/tradeshows/workshops. It is therefore important that candidates are able to travel frequently in Germany, which is a key market.
Main Responsibilities and Tasks:
Key tasks
- Build and maintain strong relationships with stakeholders, including:
- Rental Houses
- Owner Operators
- Production Companies
- Studios
- Act as a trusted technical advisor within the cinema community, developing long-term relationships based on product knowledge and application expertise.
- Build strong working relationships with dealers, with particular focus on supporting dealers in complex or multi-brand opportunities by contributing cinema-specific technical expertise.
- Provide project-level technical and application support
- Assist customers in identifying the most appropriate VCS solutions
- Undertake on-site “consultative” visits to support product evaluation, installation, and early use.
- Manage and progress identified opportunities in collaboration with the regional sales team, ensuring technical alignment and customer confidence throughout the sales process.
- Support opportunity qualification, solution definition, and technical justification while working toward a team sales quota
- Maintain accurate opportunity records and activity tracking using company CRM tools.
- Act as a voice of the cinema customer internally by providing structured feedback to Product Management and Design Engineering
- Gather and analyse industry news, market trends, competitor activity, and event insights, sharing relevant intelligence with the wider Videndum Cinema team.
- Regular, proactive engagement with cinema customers, rental partners, and dealers
- Technical support for live projects and installations
- Product demonstrations, training sessions, and application workshops
- Contribution to multi-brand tenders and complex project bids
- Participation in trade shows, industry events, and cinema-focused exhibitions
- Collaboration with internal sales, marketing, and product teams
- Strong technical understanding of cinema production, rental, or studio environments
- Proven experience supporting or selling technical solutions within the cine rental or production market
- Ability to communicate complex technical concepts clearly to both technical and non-technical audiences
- Experience managing opportunities and contributing to sales targets in a collaborative sales environment
- Excellent relationship-building skills with customers, partners, and internal teams
- High attention to detail and structured working practices
- Experience working within Dealer or Channel Partner
- Salesforce CRM experience
- Background in technical support, applications engineering, or solutions consulting
Create a free Caio profile to unlock more results and save your role and location preferences.
Unlock free search