Director of Account Management

Position Overview
The Director of Account Management is responsible for overseeing the account management team and ensuring the highest level of client satisfaction. This role involves developing and implementing strategies to enhance client relationships, drive account growth, and lead a team of account managers to achieve their goals in the janitorial and facilities management sector.

Key Responsibilities

• Lead and mentor the account management team to ensure exceptional service delivery and client satisfaction.
• Develop and implement account management strategies that align with company goals and client needs.
• Cultivate strong relationships with key clients and stakeholders to foster loyalty and growth.
• Monitor account performance metrics and ensure targets are met or exceeded.
• Collaborate with the sales team to identify opportunities for account expansion and new business development.
• Identify challenges within accounts and develop solutions to improve overall service quality.
• Stay informed about industry trends and best practices in account management, janitorial, and facilities management.

• Bachelor's degree in Business Administration, Management, or a related field; Master's degree preferred.
• Proven experience in account management, with a focus on janitorial and facilities management services.
• Strong leadership skills with a track record of managing high-performing teams.
• Excellent communication and interpersonal skills to build relationships with clients and team members.
• Strategic thinker with the ability to analyze complex situations and develop effective solutions.
• Familiarity with account management software and tools.

Benefits

• Medical
• Dental
• Life
• LTD
• 401K

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Tim Mestrich - Executive Recruiter

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.

This job was first posted by CyberCoders on 02/11/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at [email protected] to make arrangements.

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