Member Experience, Events & Operations Specialist

ROOMS by Fattal is a rapidly growing brand offering inspiring shared workspaces with a boutique, luxurious urban hotel atmosphere in the most central locations in Israel.

Our member community includes corporate companies, startups, small businesses, talented entrepreneurs, and freelancers operating across more than 14 key locations throughout Israel.

We have set a new standard for coworking spaces, combining productivity, comfort, inspiration, and unique professional relationships for our members.

About The Role

Join our amazing team and become part of a dynamic and innovative company in the field of coworking spaces.

We are looking for a Member Experience, Events & Operations Specialist for a diverse and dynamic role that combines member experience, operational responsibility, and the management of business and community events within the space.

This role is ideal for an energetic, service-oriented, and proactive individual who enjoys working with people, taking ownership, and leading processes in a fast-paced environment.

The position requires a strong hands-on approach, including independently managing operational challenges, setting up and managing event logistics, and maintaining high standards across the space throughout the day, while supporting the commercial and operational lifecycle of our members.

If you combine strong service skills, operational capabilities, and a passion for events — this is your opportunity to join us.

Responsibilities

Event Planning & Management

Plan and manage business and community events in the space for companies, organizations, and guests visiting the location.

Community Relations & Hosting

Be the vibrant spirit of the space and the primary point of contact for members and guests, providing high-level service and addressing needs and requests in real time.

Day-to-Day Operations

Ensure the smooth daily operation of the space, including working with suppliers, managing them, handling operational issues, and overseeing purchase orders.

Administration

Manage new member onboarding processes, handle invoices, and support the ongoing administrative activities of the space.

Community Initiatives & Member Experience

Initiate activities, events, and gatherings that strengthen the community and create an inspiring work environment.

Cross-Team Collaboration

Work closely with internal teams including operations, maintenance, and finance.

Requirements:

• 2+ years of experience in hospitality, event production, office management, operations, front-desk customer service, or a similar field
• Experience working with suppliers, logistics, and operational processes
• Strong service orientation and excellent interpersonal skills
• Ability to work independently and make real-time decisions
• Strong organizational and multitasking abilities in a dynamic environment
• Creativity, initiative, and strong aesthetic sense
• Energetic, positive, and proactive personality
• Excellent verbal and written communication skills
• Strong teamwork skills and high work ethic
• Bachelor’s degree – an advantage