Site Manager

Reports To: Key Account Manager

Contract Type: Permanent, Full-Time

Hours: 5 out of 7 days (Monday-Sunday)

• Flexibility will be required in line with operational requirements.

Location: Dublin City Centre

Job Summary

An exciting opportunity has arisen within Samsic Facility for the role of Site Cleaning Manager. This position will be based at a prestigious 5-star venue in Dublin City and offers the opportunity to lead and manage a dynamic on-site cleaning operation within a high-profile client environment.

We are seeking an experienced and motivated professional with a strong background in cleaning services management and client relationship management. The successful candidate will oversee the day-to-day cleaning operations, ensuring the delivery of exceptional service standards, operational excellence, and full compliance with health & safety requirements.

This is a key leadership role requiring strong people management skills, financial awareness, and the ability to work effectively within a fast-paced and demanding environment.

Key Responsibilities

• Lead and manage a team of Supervisors and Cleaning Operatives across the client's 5-star venue
• Ensure delivery of all KPI's, SLA's, and service desk requirements in line with contractual obligations
• Manage site cleaning budgets, including labour, materials, equipment, and consumables
• Prepare and manage weekly staff rosters in line with operational requirements and budget controls
• Ensure accurate recording and management within the time and attendance system
• Oversee recruitment, onboarding, performance management, and disciplinary procedures
• Ensure all staff receive required company and client induction and training programmes
• Represent the cleaning department at operational meetings, audits, and training sessions
• Maintain high standards of Health & Safety compliance and ensure safe systems of work are implemented
• Develop and maintain strong client relationships and support client retention strategies
• Provide monthly operational reports to the Key Account Manager outlining activity, progress, and any operational issues
• Support continuous improvement initiatives across the site and cleaning operation

Requirements

• Proven experience in a Cleaning Services Management role
• Strong people management and client relationship skills
• Good understanding of Health & Safety and cleaning industry standards
• Flexibility to work within a 5 out of 7-day rota

Preferred Skills

• Strong leadership and problem-solving abilities
• Experience managing high-profile or fast-paced sites
• Ability to prioritise workload and perform under pressure

Additional Benefits

• Competitive salary dependent on experience
• Company benefits package
• Training and development opportunities
• Career progression within a growing organisation

Inclusion Matters

Samsic Facility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available throughout the recruitment process upon request.

Ready to take the next step?

Apply now and join a role where you can lead a high-performing team, deliver operational excellence, and make a real impact within a prestigious client environment.