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Digital Waffle Linkedin · Posted 1mo ago

Product Manager (Contract)

United Kingdom

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Indexed description

Job Title: Product Manager – CPaaS / Platform Migration

Contract: 6 months (Extension Possible)

Rate: £300–£350 per day (Outside IR35)

Location: Fully Remote (UK based)


Must Have:

  • Customer migration experience
  • Legacy to platform experience
  • Tech/SaaS industry experience


We’re looking for an experienced Product Manager to support a high-impact platform migration programme, focused on increasing customer upgrade volumes from a legacy CPaaS platform to a new Connect platform.


This role plays a key part in unlocking blocked customer cohorts by identifying feature gaps, shaping requirements, and ensuring new releases directly enable safe and scalable customer migrations.


Key Responsibilities

  • Gap Analysis: Perform detailed comparisons between existing CPaaS functionality and the new Connect platform to identify feature gaps preventing customer migration.
  • Cohort Prioritisation: Analyse customer and usage data to determine which missing features are blocking the largest customer cohorts, enabling prioritisation of high-impact development.
  • Requirements Definition: Translate the needs of the Upgrades team into clear, actionable technical user stories for engineering teams.
  • Stakeholder Collaboration: Work closely with Product, Engineering, and Upgrades teams to align delivery with migration targets.
  • Acceptance Testing: Validate that newly released features work as required for legacy data types and meet the criteria needed to migrate existing customers safely.


Experience Required

  • Proven experience as a Product Manager (or similar) in a SaaS, CPaaS, or platform-based environment
  • Strong background in gap analysis, requirements definition, and user story creation
  • Experience working closely with engineering teams in agile environments
  • Data-driven mindset with the ability to prioritise work based on customer and commercial impact
  • Comfortable validating and acceptance testing complex platform features


This is an excellent opportunity to join a fully remote team and contribute to a critical migration initiative with real, measurable impact.

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