Product Manager - Technical Operations

The Product Manager provides technical and operational support for company product lines, with a focus on manufacturing processes, product configuration, and implementation. The role applies technical knowledge to support product setup, feasibility assessment, and production readiness within a manufacturing environment.

Key Responsibilities

• Coordinate new product launches by developing timelines, tracking tasks, and supporting implementation readiness across departments.
• Work with Engineering, Supply Chain, Design, Production, and Sales & Marketing to ensure product setup, specifications, and operational requirements are aligned.
• Review new product offerings from manufacturing, system, and process perspectives to support feasibility assessment and launch planning.
• Collect, organize, and maintain product data, specifications, comparison materials, and related technical documentation.
• Assist in the development and maintenance of product structures, configurations, BOM alignment, and product rules within internal ERP systems.
• Support manufacturing and operational planning by reviewing lead time, capacity, process constraints, and implementation risks.
• Analyze internal data and cross-functional feedback to support product changes, process improvements, and discontinuation recommendations.
• Prepare reports, reference materials, and process documentation to support consistent product information and cross-department communication.
• Help resolve product-related technical and configuration issues across departments, including setup, manufacturability, and warranty-related questions.
• Support continuous improvement of product development and launch processes through documentation, coordination, and follow-up on cross-functional action items.
• Apply technical knowledge of manufacturing processes and product structures to support product implementation and feasibility.
• Assist in the interpretation of engineering specifications and ensure accurate translation into production systems and processes.

• Bachelor’s degree in manufacturing, industrial engineering, or a related field is required.
• 3+ years of related experience in a manufacturing, product support, or technical coordination role.
• Experience with 2020 Insight or similar ERP/configuration systems.
• Knowledge of 2020 Construct or a similar manufacturing configuration system is an asset.
• Strong understanding of product structure, BOMs, specifications, and system configuration.
• Ability to collect, organize, and analyze operational data to support product and process decisions.
• Experience coordinating tasks across multiple departments in a manufacturing environment.
• Strong organizational, analytical, and communication skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.

• Competitive salary with total annual compensation of $80,000.
• Extended health, dental, and vision benefits.
• Group RRSP with employer matching.
• Paid vacation, sick leave, bereavement days, and personal days.
• Training and career development opportunities.

It was over 50 years ago that Merit Kitchens was founded by craftspeople in Vancouver, British Columbia, Canada, and began providing Western Canada with high-quality kitchen cabinets. Merit Kitchens is a local family-owned business. The company has long since grown into a world-class supplier of beautiful cabinetry, representing superior quality and extraordinary value. Today, Merit’s product can be found in homes throughout Canada, the United States, and parts of Asia. Our Mission is it to continue the tradition of craftsmanship excellence while embracing the innovations of tomorrow