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Russell Tobin Linkedin · Posted 25d ago

Digital Support

Columbus, Ohio, United States

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Indexed description

Job Title: Digital Support

Location: Columbus, Ohio

Pay: $19.17/hour

Schedule: Full-Time

Job Description:

We are seeking a high-energy and detail-oriented Digital Support Representative to join our team. In this role, you will handle a high volume of inbound calls while ensuring excellent customer service and maintaining strict data security standards.

Key Responsibilities:

  • Manage 10+ inbound calls daily in a fast-paced environment
  • Provide accurate information and resolve customer inquiries efficiently
  • Protect sensitive client information and follow all security protocols
  • Identify and escalate potential security risks when necessary
  • Maintain professionalism and a positive attitude during all interactions

Qualifications:

  • Strong communication and multitasking skills
  • Ability to work under pressure in a high-volume call environment
  • High attention to detail and commitment to confidentiality
  • Previous call center or customer service experience preferred

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