PROGRAM ANALYST

Summary

See below for important information regarding this job.

Position will be filled at any of the locations listed below. Site specific salary information as follows:

Battle Creek, MI: $89,508 - $ 116,362

Columbus, OH: $93,400 - $121,422

Dayton, OH: $92,841- $120,696

Fort Belvoir, VA: $102,415- $133,142

New Cumberland, PA: $102,415- $133,142

Ogden, UT: $89,508 - $ 116,362

Philadelphia, PA: $98,630- $128,221

Richmond, VA: $93,499- $121,551

Duties

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• Supporting the implementation and ongoing maturity of Scaled Agile Framework and Agile within the Application Development Portfolio and partner Application Portfolios using ServiceNow and other tools.
• Developing, maintaining, and analyzing Application Development Portfolio dashboards in ServiceNow to track key performance indicators, monitor delivery deadlines and completion, and identify trends or areas for improvement.
• Managing the Records Management program to ensure all Application Development Portfolio’s records are appropriately maintained, stored, and disposed of in accordance with federal regulations and agency policies.
• Managing the Application Development Portfolio’s continuous process improvement initiatives and all internal Standard Operating Procedures (SOPs) and documentation to ensure they are current, accurate, and effective.
• Providing HR support to Application Development Portfolio supervisors, assisting with administrative tasks for new and vacant positions. Facilitating employee onboarding and offboarding and supports staff development and training needs.
• Managing and internally reviewing audit documentation for applications supported by the Application Development Portfolio. Coordinating the completion of any necessary remediation actions found by the application audit teams.
• Providing support for Application Development Portfolio Leadership (Portfolio Manager (PfM), Deputy PfM and Division Chiefs) with the preparation and development of briefs, reports, metrics and other requests for information
• Managing all Application Development Portfolio taskers and external requests for information and ensures deadlines are met.

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Set Schedule
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: Yes
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.
• This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6.
• Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.

Qualifications

To qualify for a Program Analyst, your resume and supporting documents must support:

• Specialized Experience: One year of specialized experience that equipped you with the particular

competencies to successfully perform the duties of the position and is directly in or related to this

position. To qualify at the GS-12 level, applicants must possess one year of specialized experience

equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or

private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule

(GS) positions only), time-after-competitive appointment, minimum qualifications, and any other

regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized

Experience Includes

• Uses Scaled Agile Framework and Agile experience and ServiceNow to analyze and track key performance indicators, monitor deadlines, and identify performance trends
• Develops, maintains, and analyzes dashboards in ServiceNow to track key performance indicators, monitor deadlines, and identify trends or areas for improvement
• Provides oversight for the planning, designing and centralized program management for assigned programs and/or projects.
• Prepares and develops strategic briefs, reports, and metrics for senior leadership that reflect program progress and goal attainment.
• Uses SAFe and Agile Framework experience and Service Now (SNow) to analyze and track key performance indicators, monitor deadlines, and identify performance trends.
• Develops short and long range strategic plans/goals and provide central oversight for technical and functional enhancements to IT administrative operating systems.
• Develop documentation of both internal processes and administrative and/or technical controls.
• Assists functional personnel and other analysts, specialists in functional and technical areas to accomplish internal control objectives.

B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Position requires DoD Acquisition Program Management (A), Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.

Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.