Senior Manager, Vendor Management

Senior Manager, Vendor ManagementReference Code 1811

Country: United States (US)

US Locations: USA - Hermitage; USA - Cincinnati; USA - Cleveland; USA - Nashville; USA - Pittsburgh; USA - Tampa

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

The Vendor Manager, Senior Manager is responsible for the vendor management process, risk management, and achievement of KPI for vendors in-scope.

Responsibilities:

With a deep understanding of vendor performance and compliance the vendor manager brings an independent

viewpoint of a vendor's delivery, performance, quality, and services while exploring ways to generate value.

Leads all Vendor Management Lifecyle activities for vendors in-scope in partnership with CIO team and

vendor stakeholders

Leads annual Joint Business Planning, QBR, and recurring performance management activities with

targeted vendors

Works with functional partners to define business requirements and monitor achievement for vendors inscope

Builds deep understanding of operations of vendors in-scope and opportunities to improve their

performance

Supports in category strategy development, negotiations, and contracting by acting as a focal point from

VMO for vendors in-scope

Assists in vendor contract negotiations, vendor termination

Responsible for effective vendor onboarding

Assists in managing budget and performance for target vendors

Contract optimization

Understand specific requirements for vendors in the portfolio based on needs of IT business stakeholders

Builds deep understanding of category, cost and innovation drivers as well as business needs to improve

vendor performance

Supports Procurement in developing robust IT category strategies to accommodate emerging needs of

global IT and business team

Supports Procurement in exploring vendors to meet new sourcing needs and qualifying new vendors within

the sub-category if needed

Leads vendor rationalization for category

Collect, analyze and aggregate information across cross-functional stakeholders

Align on vendor management interfaces with cross-functional teams

The team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Qualifications

Do you possess the following?:

Bachelor's degree with Masters or MBA preferred

10+ years of sourcing or IT project management experience

Deep expertise in end to end vendor management for Microsoft, Salesforce, and ServiceNow, including sourcing, renewals, risk management, and value realization.

Minimum of 6 years managing teams

Demonstrated ability to set and meet deadlines and manage related risks

Strong situational leadership instincts and abilities

Ability to manage and work with culturally and geographically diverse populations

Ability to lead and drive virtual teams

Proven ability to manage global projects, business relationships, and staff resources

Strong negotiation, networking, and conflict resolution skills

Understanding of cost savings and value drivers within Global IT hardware and software

Experience with managing vendor relationship or sourcing and procurement process

Limited immigration sponsorship may be available.

Our culture

At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

Recruiting for this role ends on 09/01/2026.

Deloitte Global is required by local law to include a reasonable estimate of the compensation range for this role for individuals applying to work in our (Open Cities Requiring Pay Disclosure) locations. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is - for individuals applying to work in these locations.