Fraud Strategic - Product Manager (all genders)

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact.

As a fraud data Product Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Our fraud analytics team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

Job Spec Requirements

The Fraud Strategy and analytics functions leads the 1st line of defense business for fraud risk, including ownership of the fraud strategy and control framework across all products and channels. Working inside a specialist fraud team to ensure transaction monitoring and controls are optimized to reduce fraud & financial crime risk whilst ensuring 1st class client experience – you will be supporting the product from an Analytics perspective.

Job Responsibilities

• Development and implement of fraud strategies/rules to effectively detect fraudulent activities
• Conduct analytics to support fraud product, fraud operations and fin crime to protect the financial interest of the customers and the bank
• Conduct analytics to support fraud operation team to improve efficiency and decision accuracy, including translation of fraud strategy into fraud operation impact
• Working with the 2nd line fraud risk teams to ensure models, rulesets and strategies are effective.
• Ensuring all compliance, audit & control frameworks are followed – using data to support the confirmation of these processes are adhered to regulation standard.
• Sharing best practice across JP Morgan Chase & Co.
• Communicate concisely and effectively with all levels of management and partners, both in writing and orally, and present information clearly.

• Master’s degree in numeric fields or STEM related fields, such as statistics, computer science, data science, etc
• Knowledge of Fraud processes and products
• Team development and management experience required.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.