Account Manager

JOB DESCRIPTION OVERVIEW:

Account Manager is expected to maintain and expand our client relationships. Account Manager primary responsibility will be to manage a portfolio of assigned accounts, build strong rapport with clients, understand their needs, and proactively identify opportunities to upsell or cross-sell our products or services. Responsible for achieving sales targets, ensuring client satisfaction and contributing to the overall growth and success of the company.

JOB RESPONSIBILITIES:

• Reports directly to the Sales Manager.
• Serve as the main point of contact for assigned clients.
• Establish and maintain strong, long-lasting client relationships.
• Understand client needs and objectives to effectively offer tailored solutions.
• Meet or exceed sales targets and quotas within your assigned client portfolio.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Prepare and deliver sales presentations, proposals and contracts.
• Develop account plans and strategies to drive growth and customer satisfaction.
• Identify key decision-makers within client organizations and establish relationship within them.
• Collaborate with internal teams, such as marketing and product development, to ensure client needs are met.
• Communicate regularly with clients to provide updates, address concerns, and gather feedback.
• Quickly address and resolve any issues or challenges that clients may encounter.
• Anticipate potential problems and provide proactive solutions.
• Help the company address concerns in collection to clients.
• Stay up to date with industry trends, competitor activities and market conditions.
• Utilize this knowledge to position our products and services effectively.
• Maintain accurate records of client interactions, sales activities, and progress towards goals.
• Provide regular reports on sales performance and client feedback.

JOB QUALIFICATIONS:

· Bachelor’s Degree in Business, Marketing or a related field.

· With 2 years’ experience as an Account Manager or in a similar sales role.

· With experience in selling or offering copiers, multi-function printers and consumables.

· Excellent communication and interpersonal abilities.

· Ability to build and maintain lasting customer relationship.

· Strong sales and negotiation skills with a track record of achieving targets.

· Willing to work onsite in Makati City from Monday to Friday.