Operations Coordinator

Operations Coordinator

Location: Kansas City, MO

The Company

Adapt Laser Systems has supported North America for 15+ years with laser cleaning solutions to many of the cleaning problems facing industrial applications. As the only manufacturer that offers fiber-coupled, compact, mobile, or stationary laser cleaning units, with 20 to 1000 watts of laser power for a wide range of applications either handheld or automated, we have successfully implemented thousands of systems worldwide and established laser cleaning market leadership with our sole focus and expertise on laser cleaning.

Adapt Laser Systems is a portfolio company of CION Investment Corp.

The Opportunity

Reporting to the Director of Operations/Logistics, the ideal candidate for this position will be a self-

starter with a knack for task prioritization and the ability to respond quickly and professionally in a fast- paced business environment. The Operations Coordinator will work closely with management team members, so flexibility and strong time management skills are a must.

Responsibilities:

Order fulfillment and receiving

• Pick, pack and stage orders
• Arrange parcel and small LTL shipments including label creation, parcel/LTL bookings and Next Day Air/urgent shipments
• Photo uploads, BOL/packing list attachments
• Receive and track purchases
• Routine RMA processing including logging and reconciliation execution

Assisting the Revenue Operations Supervisor with the following:

• Customer and vendor record set-up and maintenance. Customer contract reviews as requested by Revenue Operations Supervisor
• Customer quotation assistance, order acceptance, and entry oversight
• Document controls & shipping including proforma/commercial invoices, BOLs/packing lists, customs compliance, commercial document onboarding and audit evidence and retention (parts only)
• Invoicing including managing milestone billing, invoicing governance, dispute resolution, and managing customer specific invoicing portals
• Arrange parcel and small LTL shipments as directed.
• Accounting/ Book-keeping – Assist the Revenue Operations Supervisor with the following:
• AR cash application and collections follow-up
• AP bill entry, review (for billing accuracy) and dispute resolution
• Manage AP and AR inboxes
• Purchasing – Assist the Revenue Operations Supervisor with the following:
• P.O. creation, submission (mainly parts) and tracking (including follow-ups)
• Delivery coordination and receipt management
• Vendor onboarding

Service Department Support including order management, invoicing, service report tracking, etc.

• Office administration
• Maintain stock of office and packaging supplies and order as needed.
• Manage and distribute mail received
• Keep front office area tidy and well organized.
• Visitor handling and management/ coordination

Other relevant duties as necessary including

• Supporting physical inventory counts
• Supporting sales from an administrative perspective as needed such as trade show event prep and collateral coordination.

Requirements

• High school diploma or higher needed with prior office administration experience; Bachelor’s degree in a relevant subject area a plus.
• Excellent organizational skills and the ability to prioritize and sequence a variety of tasks.
• Effective verbal and written communication skills.
• Knowledge of Microsoft Office.
• Basic proficiency with Netsuite ERP system required
• Ability to safely lift/move 25lbs.
• Punctual with excellent attendance.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance Schedule:
• Monday to Friday Education:
• High school or equivalent (Preferred) Experience:
• Office experience: 3-5 years (Preferred)
• Microsoft Office: 3-5 years Preferred) Work Location:
• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction

Company's website:

www.adapt-laser.com