Enterprise Sales Officer

• Fulfill Merhant Success Role for B2B / Institutional Merchants in DOKU
• Drive company growth through the acquisition of new merchants across various industries."

• Prospecting and Lead Generation:

Qualify leads to determine their potential as customers.

• Sales Presentations:

Tailor presentations to address the specific needs and pain points of potential clients.

• Client Needs Analysis:

Conduct needs assessments to determine how the software can address and solve client issues.

• Proposal Development:

Work closely with the sales team and other departments to develop comprehensive and competitive proposals.

• Negotiation:

Address objections and concerns raised by clients during the negotiation process.

• Relationship Building:

Act as a liaison between the client and the company to ensure customer satisfaction.

• Sales Target Achievement:

Develop and implement strategies to meet or exceed sales goals.

• Market Research:

Use market intelligence to position the software effectively and identify opportunities for improvement.

• Pipeline Management:

Utilize CRM (Customer Relationship Management) tools to organize and manage customer interactions.

• Collaboration with Internal Teams:

Provide feedback from clients to inform product development and marketing strategies.

• Documentation and Reporting:

Provide regular reports to management on sales performance, forecasts, and market trends.

• Customer Training and Onboarding:

• Provide training and support to clients as needed

Bachelor's degree in Business, Marketing, or related field.

Understanding of various industries and market dynamics.

Good In Negotiation, Communication, And Presentation Skills.

Ability to work in a fast-paced environment and adapt to rapid changes.

Soft Skills:

Given the dynamic nature of the Hunter role, this incumbent must be agile, proactive, and have a keen sense of opportunities in various industries.

Proactive Attitude: The ability to take the initiative in finding new merchant opportunities without waiting for direction.

Persuasiveness: Convincing potential merchants to engage with your services or products is crucial. A persuasive manner can make a significant difference in the acquisition process.

Resilience and Tenacity: Rejection is part and parcel of a hunter's role. The ability to remain positive and focused despite setbacks is vital for long-term success.

Excellent Networking Skills: Building and maintaining a strong professional network is important for identifying and capitalizing on new business opportunities.

Strong Closing Abilities: Once a potential merchant has been identified and engaged, the ability to close the deal effectively is crucial. This skill is particularly valuable in a hunter role where acquisition is the primary objective.

Analytical Mindset: The ability to analyze market trends, consumer behavior, and competition is important for targeting the right merchants effectively.

Quick Decision-making: In the fast-paced environment of new merchant acquisition, quick and effective decision-making skills can be a game-changer.

Emotional Intelligence: Understanding the emotional needs and motivations of both team members and potential clients can greatly assist in negotiation and relationship-building processes.

Competitiveness: An inherent drive to outperform targets and competitors can be a strong motivator in a hunter role.

Time Management: Balancing multiple prospects and sales cycles is a challenging aspect of any hunter role. Efficient time management can significantly boost productivity and success rates

Technical Skills:

Market Research and Data Analysis: Ability to use software tools for market analysis and identify new business opportunities. This involves gathering and interpreting data to understand market trends.

CRM Expertise: Mastery of Customer Relationship Management software is crucial for tracking interactions with potential and existing merchants, as well as for sales forecasting.

Financial Modeling: Understanding how to build and interpret financial models to evaluate the profitability of new merchant relationships is vital for a hunter role.

Contract Negotiation: Understanding of the legal aspects related to contracts and being skilled in the usage of contract management software.

Pipeline Management: Ability to manage and analyze a sales pipeline effectively, using specialized software tools if necessary.

Technical Product Knowledge: Understanding the technical aspects of the products or services being sold is crucial for effective pitching and problem-solving.

Presentation Software: Skilled in creating and delivering presentations using software like PowerPoint or Keynote, often required for sales pitches to potential merchants.

API Understanding: Basic knowledge of APIs can be beneficial if your product or service requires technical integration with the merchant’s systems.