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Shopee Linkedin · Posted 1mo ago

Seller Acquisition - Fulfilled by Shopee, Business Development

Indonesia

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Indexed description

Job Description

  • Proactive and aggressive conduct outbound activities to get new sellers to join FBS.
  • Build trust and long-term relationships with sellers through regular check-ins, performance reviews, and proactive communication.
  • Proactive identifying opportunities for order growth and prevent churn.
  • Monitor account health metrics such as order volume trends, SLAs, and satisfaction scores.
  • Collaborate with operations, warehouse, customer support, and product teams to resolve issues and optimize service levels.

Requirements

  • Bachelor degree in any field, coupled with at least 1+ years of working experience.
  • Hands on experience in managing brands and key accounts; experience in e-commerce or enabler industry would be an added advantage.
  • Strong analytical and communication skills.
  • Proficiency in Microsoft Excel is required.
  • Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly.
  • Team player with an aptitude for work and the drive to constantly outperform your KPIs.
  • Proficient in English and Indonesian to communicate with our internal and external stakeholders.
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