Operations Manager

Blatchford is a multi-award-winning, global, manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices.

Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through innovation, science, technology, and maintaining a clear focus on people, we make mobility possible.

We have an exciting opportunity for an experienced Operations Manager, to lead our European operations team, based at our Raunheim site in Germany.

The role:

As Operations Manager, you will report to the Group Operations Director, you will be responsible for the operational performance at our European headquarters including assembly, logistics, stock management & quality and site lead for Health, Safety & Environment.

Key duties:

• Leading, motivating and developing the team to ensure effective and efficient operation.
• Accountability for all aspects of the Raunheim performance, ensuring all products are assembled to right first-time standards and meet customer demand.
• Working with the global operations teams, developing and implementing the operations strategy.
• Implementing improvement programmes, ensuring that profitable partnerships are built and maintained.
• Proactively collaborate with the UK supply chain team
• Monitoring performance through KPI’s and assisting in setting financial and budgetary targets.
• Leading all teams to deliver the strategic plan and business goals, creating a professional and positive working environment and culture.
• Monitoring and reviewing customer satisfaction and implementing strategies to improve or remedy areas of concern.
• Contributing to the development of a Group wide ERP system.
• Ensuring that the European business meets all statutory regulatory responsibilities.
• Driving cost improvements across of operations teams, instilling an efficient mind set and approach.
• Monitoring and approving capital spend when required

What are we looking for?

To be considered for this Operations Manager, you will have the following:

Essential skills

1. Degree qualified, preferably in an Engineering discipline or equivalent experience
2. Solid experience of leading Operational Excellence
3. Excellent leadership skills
4. Very good understanding of manufacturing operations, especially assembly, logistics and after sales care.
5. Project management
6. Financial management and controls
7. Experience of working with ERP systems
8. Experience of working across multiple countries
9. Good communication and interpersonal skills.
10. Fluent or native German speaker
11. Conversational English language skills
12. Self-driven and results orientated

What can we off you?

As Operations Manager, you will receive the following:

Benefits

• Competitive salary
• Excellent benefits
• Opportunity to be part of an award-winning organisation with a culture that centres around our core values; courage, learning, integrity, collaboration, and innovation