Move-in Coordinator

Join Redstone Presbyterian SeniorCare, a Great Place to Work Certified Organization!

Move-in Coordinator

Full Time - Chapel Hill Corporate Office

Title: Move-in Coordinator

Status: Full Time

Shift: 8:30 am - 5:00 pm

Location: Chapel Hill Corporate Office

Redstone, a leading provider of senior living services, is seeking a highly organized and compassionate Move-In Coordinator to join our team. In this role, you will play a vital part in welcoming new residents to our community by ensuring a smooth and positive transition.

What You'll Do

• Coordinate Move-Ins: Manage all aspects of resident move-ins, including scheduling, paperwork, unit preparation, and key/remote distribution.
• Resident Onboarding: Conduct resident orientations, provide welcome packets, and assign resident mentors (when applicable).
• Communication & Collaboration: Communicate with residents, families, and internal departments (e.g., housekeeping, maintenance) to ensure a seamless transition.
• Customer Service: Conduct post-move-in follow-ups to address any concerns and ensure resident satisfaction.
• Administrative Support: Maintain accurate records, coordinate welcome gift purchases, and attend meetings as needed.
• Community Engagement: Participate in community outreach events and potentially travel to other Redstone campuses.

What You'll Need

• At least one year of experience in customer service, hospitality, or a related field.
• Excellent organizational and time-management skills.
• Strong interpersonal and communication skills (written and verbal).
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.

What We Offer

• A shared Vision to be Difference Makers and World Changers for our residents, clients and the community.
• Supportive Team: Enjoy a collaborative and positive work environment with excellent Staff to Resident Ratios.
• Paid Time Off (PTO): One week of PTO after 30 days of employment!
• Paid Parental Leave: Supports employees during special life moments such as the birth of a child or placement of a child for adoption or foster care.
• A Steppingstone to Career Advancement: With our Tuition Reimbursement & Scholarship Programs, our employees pursue their educational goals with financial assistance. We prioritize your growth with ongoing training, development programs, and a culture of learning and mentorship.
• Employee Recognition & Appreciation: We celebrate your contributions and hard work with appreciation programs and events.
• The Chance to Join an Organization that Cares: Redstone puts people before tasks. Our team of hard-working professionals value integrity and inclusion.

Click Here for a Full List of our Benefits!

Ready to Make a Move?

Apply now and join the Redstone team!

We are excited and proud to announce, Redstone Presbyterian SeniorCare is a Great Place to Work Certified Organization!

Redstone Presbyterian SeniorCare and its Affiliates is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Redstone Presbyterian SeniorCare and its Affiliates do not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.