Jr. IT Business Systems Analyst

Jr. IT Business Systems Analyst

We’re looking for a Jr. IT Business Systems Analyst who will support the development, implementation, and maintenance of business systems and processes. In this role, you will work closely with senior analysts, business stakeholders, and IT teams to analyze business needs, document requirements, and assist in delivering effective technological solutions. You will play a key role in ensuring that business systems and processes align with organizational goals while continuously improving efficiency and performance.

**This is a temporary position with a minimum duration through the end of 2026. This role will have full time hours and is located on-site in our Jacksonville, Florida office**

Discover Your Next Big Opportunity with CSI Companies

At CSI Companies, we don’t just help people find jobs, we help them build careers that matter. Compassion is central to our operations, fostering empathy, understanding, and support for employees and partners. Transparency and open communication are pillars that are values that are championed in the organization. Working at CSI offers more than just a job – it is a place where individuals can grow and excel in their field. We prioritize agility in responding to market demands and client needs. Our dedication to excellence drives us to deliver exceptional results and overcome challenges through continuous innovation. Whether you're a creative thinker, a tech-savvy problem solver, or a healthcare hero, we connect you with top-tier employers and roles that align with your goals, passions, and lifestyle. As a Best Places to Work award-winner and a trusted partner to a variety of clients, we specialize in tailoring solutions in healthcare IT, Implementation Services, and more, offering everything from remote consulting opportunities to direct-hire roles and in-house careers.

What You'll Do:

• Participate in meetings with stakeholders to gather, clarify, and document business requirements and provide project updates.
• Assist in documenting detailed requirements, including user stories and use cases to ensure clarity and completeness.
• Analyze current business processes and workflows to identify inefficiencies and opportunities for improvement.
• Evaluate data accuracy and completeness across systems, identify discrepancies, and recommend improvements.
• Support senior analysts by acting as a liaison between business units, management, and technical teams.
• Assist with system implementations and enhancements, ensuring solutions meet business requirements.
• Collaborate on functional specifications and system design documentation.
• Participate in testing activities, including creating test cases, executing tests, and documenting results.
• Maintain documentation for business processes, system requirements, and user guides.
• Support training efforts by helping develop materials, conduct sessions, and assist users during system transitions.
• Generate reports and dashboards to provide insights into system performance and usage.
• Collaborate with cross-functional teams to ensure successful project delivery.

Your Experience:

• Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
• 1–2+ years of experience in business analysis, systems analysis, or a related role.
• Strong analytical and problem-solving skills with the ability to think critically.
• Experience gathering and documenting business requirements, user stories, and use cases.
• Familiarity with Agile and/or Waterfall project methodologies.
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.
• Strong organizational and time management skills to handle multiple priorities.
• Proficiency in tools such as Microsoft Office, Visio, JIRA, and SQL.
• Knowledge of ERP, CRM, or other enterprise systems is a plus.

The CSI Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.