Head of Sales & Revenue
Indexed description
You'll lead a multidisciplinary commercial team (CC Manager, B2B Manager, and Sales Analyst) and work closely with Operations, Marketing, and Digital to ensure strategy translates into real execution.
Key Responsibilities
Commercial Planning & Execution
- Define and execute the quarterly commercial plan with breakdown by channel and centre, including clear targets and regular performance reviews
- Analyse the productive capacity of each centre and translate it into realistic, actionable sell-out objectives
- Connect the dots between Operations, Marketing, and Digital to ensure the commercial strategy has real execution support
- Revenue: analyse occupancy, demand, and channel mix to maximise revenue per available slot, with ongoing forecast review and tactical decision-making
- Pricing: define and update pricing policy by channel, centre, and season, ensuring competitiveness and consistency across all points of sale
- Contact Center: oversee inbound conversion, ensuring agents have updated sales scripts, training, and commercial targets
- B2B: develop corporate client relationships and define the value proposition for this segment
- Front Desk: align the on-site point of sale with the commercial strategy, defining clear upselling protocols in coordination with Operations
- OTAs & New Channels: manage platform relationships, optimise presence, price parity and conditions to maximise channel performance
- 8–10 years of experience in commercial roles of increasing responsibility
- Proven track record managing multiple business units or points of sale simultaneously, each with different market dynamics
- Hands-on knowledge of revenue management and dynamic pricing in perishable or capacity-constrained environments
- Experience leading multidisciplinary commercial teams across direct, indirect and digital channels
- Professional level of English
- Background in hospitality, attractions, events, transport or any sector where unsold inventory expires is a strong plus
- Flexible hours — start between 8:00 and 10:00 AM
- Half-day Fridays + 2 remote days per week
- Modern offices in the heart of Barcelona — with coffee and fresh fruit on us
- On-call rotation support with extra compensation
- Birthday gift — enjoy a complimentary AIRE experience on your special day
- 30% discount on all AIRE experiences
- Inclusive culture — at AIRE, team spirit is everything. We celebrate diverse perspectives and create a space where everyone belongs.
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