Accounting Software Support Assistant (Entry-Level)

Your First Professional Experience

Are you finishing your studies and looking for a first job that will allow you to learn, understand the professional world, and develop real skills?

At IBGraf, we offer you a position that combines accounting, IT, and customer contact.

As an Accounting Software Support Specialist, you help our clients use their management and accounting software. You are their first point of contact when they have a question or encounter a difficulty.

On a Daily Basis, You

• answer client questions primarily by phone and remotely;
• analyze their requests and identify appropriate solutions;
• help users better understand their accounting and management software;
• diagnose problems and assist clients in resolving them;
• collaborate with internal teams to handle more complex requests.

This position is an excellent entry point to develop dual accounting and IT skills, while discovering customer relations in a formative professional environment.

Who are we looking for?

This role is ideal for a first job.

You have a degree in accounting, management information systems, or a similar field.

You

• speak French and are comfortable interacting with clients;
• have some knowledge of Dutch or are eager to use it in a professional context (this is a significant asset);
• are curious and motivated to learn;
• enjoy understanding problems and finding solutions;
• appreciate human contact and teamwork;
• are organized and pragmatic in your work.

Experience is not essential: we will support you in your training and development in your role.

What We Offer You

• a permanent contract to start your career in a solid company;
• support and training to develop your skills;
• an attractive salary package with extra-legal benefits;
• a company car with fuel or charging card;
• group insurance and an annual bonus linked to team results;
• teleworking possible after 3 months;
• flexible hours after one year;
• a collaborative and supportive work environment;
• friendly moments that make up team life.