Customer Sales Director (Austin, TX)

About Us

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.

We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

• Reliable, high-quality data is the fuel that propels AI-powered data engineering.

• AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve.
• We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.

dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.

Location: Austin, TX (3 days in office preferred)

About The Role

We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas.

What You'll Do

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
• Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
• Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

What You’ll Need

• Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets.
• Have experience working in a fast-paced, high-growth environment, adapting quickly to constant change.
• Possesses strong consultative selling skills, engaging effectively with both technical and business audiences.
• Are proactive and organized, capable of independently managing a diverse book of business.

What Will Make You Stand Out

• You have prior experience in analytics, ETL, BI, or open-source software.
• You are familiar with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks.
• You have experience with consumption and/or usage-based pricing structures.
• You have experience with the MEDD(P)ICC sales methodology / Command of the Message

Remote Hiring Process

• Interview with a Talent Acquisition Partner
• Interview with Hiring Manager
• Team Interviews; Account Manager & Customer Solutions Architect Manager
• Account Management Activity with Sales Leadership

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• 401k plan with 3% guaranteed company contribution
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for:
• Health & Wellness
• Home Office Setup
• Cell Phone & Internet
• Learning & Development
• Office Space

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below.

Account Manager OTE Range

$120,000—$150,000 USD

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.

dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

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