Bilingual (English/Spanish) Reductions Assistant
Indexed description
Position Summary
A Reductions Assistant is required to perform secretarial work and provide senior managers with day-to-day administrative support. Duties include answering phone calls, managing correspondence, scheduling appointments with clients, working as a team with other departments to get final offer/net information for our clients, verifying and organizing medical bills, and executing the appropriate follow-up procedures. Should have both great verbal and written communication skills.
Essential Job Functions
- Perform general office clerk duties.
- Handle incoming calls and other communication interactions with third parties.
- Verify and negotiate medical bills.
- Create and distribute refund statements.
- Sort and update required forms and documentation.
- Record information as needed.
- Prepare and circulate reports as needed.
- Perform other related duties as assigned.
- Full-time, 8:00 am to 5:00 pm, M-F.
- High school/GED diploma required.
- Bilingual (English/Spanish) is preferred.
- Ability to verify medical bills.
- Strong customer service skills.
- Strong and clear phone presence.
- Legal experience preferred.
- Proficient with Microsoft Office programs (Word, Excel, and Outlook).
- Ability to manage a heavy workload in a fast-paced environment.
- Ability to communicate with clients and co-workers effectively and efficiently.
- Possess excellent organizational skills and the ability to multitask and prioritize workload.
- Competitive Wage
- Paid Time Off, Holiday, Bereavement, and Sick Time
- 401K Retirement Savings Plan with Firm match
- Group Medical/Dental/Vision Plans
- Employer-Covered Supplemental Benefits
- Voluntary Supplemental Benefits
- Annual Performance Reviews
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