Shop Technician
Indexed description
The hourly pay range for this position is: $30.00 to $51.00. This is a non-exempt position and is eligible for overtime pay.
Benefits
- Medical, Dental, Vision, and Prescription Insurance
- Health Savings Account
- 401k/Roth Retirement Savings Plan with Company Match
- Participation in Annual Profit-Sharing Plan
- Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
- Gym Membership Reimbursement Program
- Family Scholarship Program
- Employee Assistance Program
- Virtual Mental Health & Tele Medicine Benefit
- Company Paid Life Insurance & Disability Benefits
- Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)
- Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals.
- Troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines.
- Operate equipment as needed to assist in locating and diagnosing the failure
- Utilize hand and power tools and electronic diagnostic equipment
- Read and interpret complex hydraulic and electrical schematics
- Perform diagnostic testing and tuning of equipment
- Follow all safety rules and policies while performing all work assignments as specified in company handbooks.
- Assess parts to determine the cause of failure and/or their reusability.
- Communicate with parts department personnel to order the necessary parts required to complete repair(s).
- Customer satisfaction is our priority at Modern Machinery; all customer inquiries must be handled promptly and in a professional manner.
- Complete and submit assigned work order reports, time entry and all other paperwork daily.
- When appropriate compile any additional documentation necessary for completeness.
- Assist other technicians on large repairs or projects.
- Attend and participate in appropriate training(s).
- Most of your time will be spent in the shop; however, you may be expected to work in the field from time to time. This may require overnight stays in motels and the management of an expense account.
- Perform other duties as requested by the Service Manager or Foreman.
Responsibilities
- Demonstrate Modern Machinery’s core values and promote the mission and vision of the company.
- Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company’s safety goals.
- Troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines.
- Operate equipment as needed to assist in locating and diagnosing the failure o Utilize hand and power tools and electronic diagnostic equipment
- Read and interpret complex hydraulic and electrical schematics
- Perform diagnostic testing and tuning of equipment
- Follow all safety rules and policies while performing all work assignments as specified in company handbooks.
- Assess parts to determine the cause of failure and/or their reusability.
- Communicate with parts department personnel to order the necessary parts required to complete repair(s).
- Customer satisfaction is our priority at Modern Machinery; all customer inquiries must be handled promptly and in a professional manner.
- Complete and submit assigned work order reports, time entry and all other paperwork daily.
- When appropriate compile any additional documentation necessary for completeness.
- Assist other technicians on large repairs or projects.
- Attend and participate in appropriate training(s).
- Most of your time will be spent in the shop; however, you may be expected to work in the field from time to time. This may require overnight stays in motels and the management of an expense account.
- Perform other duties as requested by the Service Manager or Foreman.
- Must demonstrate troubleshooting and analytical problem-solving skills.
- Must be able to stand for long periods of time along with walking, climbing ladders and stairs, reaching, pulling, leaning, and twisting.
- Accurately complete DOT E-Logs and maintain compliance with DOT hours of service.
- Must be able to work well independently or with others in a team environment.
- Must be reliable, honest, and have a strong work ethic.
- Must have strong organizational and time management skills
- Must be able to effectively communicate both verbally and in writing with customers and co-workers.
- Must be able to lift 75 lbs.
- Must own required tools.
- Ability to work overtime with minimal notice.
- Must be able to travel away from home.
- Strong computer skills.
- High School diploma required. Associates or bachelor’s degree in diesel technology or related field preferred and/or an equivalent combination of education and experience
- Minimum of two to three years of verifiable experience repairing heavy equipment
- Prior dealership experience is beneficial
- Experience with Komatsu as the primary equipment line is preferred
- Proficient in Microsoft Office products (Outlook, Word, and Excel)
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