Client Operations Associate

Job Title: Client Operations Associate

Location: Hybrid / Remote

Company Overview

Levanti Wealth is a growing financial planning, wealth management, retirement plan, and insurance-focused firm committed to delivering a high-touch client experience. We work closely with individuals, families, business owners, and retirement plan clients to help organize and simplify complex financial matters. Our team supports a wide range of services including wealth management, brokerage accounts, retirement plans, life insurance, disability insurance, and annuity solutions.

We are seeking a highly detail-oriented Client Operations Associate with hands-on experience handling new business processing, account servicing, and operational support across multiple financial services platforms and product lines.

Position Summary

The Client Operations Associate will play a key role in supporting advisors and clients through the onboarding, maintenance, and servicing of investment, retirement, and insurance-related accounts. This role is heavily operational and service-focused, requiring strong attention to detail, follow-through, and experience processing financial services paperwork accurately and efficiently.

The ideal candidate has prior experience working in a financial advisory, broker-dealer, RIA, or retirement plan environment and understands the urgency, compliance sensitivity, and accuracy required in client account servicing.

Primary Responsibilities

-Process and manage new account openings for:

• Brokerage accounts
• Advisory / managed accounts
• Variable and fixed annuities
• Retirement plan accounts
• IRA transfers and rollovers

-Handle client servicing requests including:

• Beneficiary updates
• Address and banking changes
• Distribution and withdrawal requests
• Contribution processing
• Transfer paperwork
• Required Minimum Distribution (RMD) requests
• General maintenance and account updates

-Coordinate directly with custodians, insurance carriers, retirement plan providers, and internal operations teams to resolve account issues and track pending business

-Monitor outstanding requirements and proactively follow up to ensure applications and service requests are completed in a timely manner

-Support team with operational and administrative tasks related to client onboarding and ongoing account maintenance

-Maintain accurate client records and documentation in CRM and custodial systems

-Assist with retirement plan service and participant-related operational needs when applicable

Qualifications

-Prior experience in financial services operations, client service, or new business processing required

-Strong working knowledge of:

• Brokerage and advisory account processing
• Variable annuity operations and suitability requirements
• Retirement account servicing
• General financial services compliance procedures

-Experience working with custodial and financial services platforms such as:

• Evestnet
• RightCapital / RightBridge
• Insurance carrier and annuity processing systems

-Securities licensing preferred (Series 6, 7, and/or 63/65)

-Exceptional attention to detail and organizational skills

-Ability to manage multiple priorities and deadlines in a fast-paced environment

-Strong communication and follow-up skills with both clients and internal team members

Additional Information

-Full-time position

-Hybrid flexibility available

-Competitive compensation based on experience

-Bonus opportunities

-Retirement plan

-Opportunity to grow within a fast-paced and expanding financial planning and wealth management firm

Join Our Team

Levanti Wealth is seeking a dependable and detail-oriented professional who takes pride in operational excellence and delivering a seamless client experience. If you have experience handling financial services operations and enjoy supporting advisors and clients behind the scenes, we encourage you to apply.