Mobile Service Technician

Location: Stafford to Manchester (covering the North West, North Wales & Birmingham)

Salary: £35,000 - £40,000 + Bonus Scheme

Working Pattern: Monday to Friday (Business hours: 8:00am - 5:00pm)

Ready to take your technical skills on the road?

Imagine a role where no two days are the same—where you're trusted to work independently, solve real problems, and make a genuine impact for customers across the region. Join a fast-growing, forward-thinking business that truly values its people, invests in development, and rewards success.

As a Mobile Service Technician, you'll be the face of the business in the field—delivering expert service, building strong customer relationships, and ensuring equipment performs at its very best.

Key Responsibilities

• Carry out servicing and proactive maintenance to ensure optimal machine performance
• Diagnose and resolve technical issues quickly, minimising customer downtime
• Respond to breakdowns, including managing equipment swap-outs where required
• Conduct regular customer visits, monitoring stock levels and usage
• Deliver new equipment training and refresher sessions to customers
• Maintain accurate service records, reports, and logs
• Provide feedback on recurring issues and customer insights to support continuous improvement
• Ensure compliance with company systems, processes, and QHSES standards

Requirements

• Minimum of 2 years' experience in a similar field-based or technical role
• Strong problem-solving skills with the ability to work independently
• A proactive, detail-oriented approach with high standards of quality
• Excellent communication and customer-facing skills
• Ability to stay calm under pressure and manage competing priorities
• Strong sense of accountability, integrity, and professionalism
• An analytical mindset with good attention to data and reporting
• Interest in the healthcare sector (desirable, but not essential)

Benefits

• Competitive salary of £35,000 - £40,000
• Bonus scheme
• Company work van provided
• 25 days holiday + 8 bank holidays
• Monday to Friday working—no weekends
• The opportunity to join a supportive, close-knit team
• A role within a rapidly growing company with exciting future prospects
• Autonomy in your role, with the backing of an experienced leadership team