Commercial Lines Insurance Agent
Indexed description
Location: Overland Park
Employment Type: Full-Time
About Capitol Federal
At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.
Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.
Position Summary
We're hiring a Commercial Lines Account Executive to support a growing insurance agency. The Commercial Lines Account Executive is responsible for managing client relationships, renewal strategy, and coverage consultation for an assigned book of commercial insurance business. This role serves as a trusted advisor to clients, focusing on retention, coverage alignment, and organic growth while ensuring accurate execution and compliance. As the agency continues to grow, this role is designed to evolve into a senior advisory and leadership position supported by dedicated Account Manager resources.
Key Responsibilities
The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.
- Manage a portfolio of commercial accounts, serving as the primary relationship owner for ongoing service and renewals
- Lead renewal strategy, coverage reviews, and client consultation meetings
- Identify coverage gaps, emerging exposures, and opportunities for program improvements
- Partner with Commercial Agents/Producers on client strategy, key accounts, and complex renewals
- Coordinate policy changes, renewals, and service needs while maintaining strong quality and documentation standards
- Maintain strong relationships with carriers and underwriters
- Review policies, proposals, and renewals for accuracy, completeness, and coverage intent
- Document client conversations, recommendations, and decisions in accordance with agency and compliance standards
- Drive retention and organic growth through consultative account management and cross-selling
- Escalate complex coverage, underwriting, or client issues to the Director of Commercial Lines as needed
- Performs other duties as assigned.
- Participate in proactive team efforts to achieve departmental and company goals.
- Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
- 3-7+ years of Commercial Lines insurance experience preferred
- Active Property & Casualty license required
- Strong knowledge of commercial coverages including General Liability, Property, Auto, Workers' Compensation, Umbrella, and specialty lines
- Experience working with multiple carriers and agency management systems
- Strong client communication, presentation, and relationship management skills
Bachelor's degree or equivalent. Currently possess or must obtain Kansas/Missouri Property & Casualty License and Kansas/Missouri Life & Health License. CISR, CIC or other insurance related designations are preferred. Must have a valid driver's license.
Core Competencies
Successful Candidates Typically Demonstrate The Following Competencies
- Customer Focus
- Communication Skills
- Integrity and Professionalism
- Problem Solving
- Attention to Detail
- Team Collaboration
- Unconditional Ethics
Benefits May Include
- Competitive compensation
- Retirement and savings plans
- Flexible Spending Accounts
- Paid time off and holidays
- Employee Assistance Program
- Health, Dental, Life and Disability coverage
- Parental Leave
- Professional development opportunities
- Career Advancement Pathways
Create a free Caio profile to unlock the full index and keep your job-search signal for future recommendations.
Unlock free search