Key Account Manager

With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

‎

You will be part of our Key Account Sales Team and drive profitable revenue growth by expanding the business with Key Customers.

How you create impact

You will be responsible for the operational performance + development of customers.

What we would like you to bring

• Drive profitable Revenue Growth
• Identify and capitalize on new business opportunities, actively seeking and acquiring both new and incumbent customers to ensure expansive growth.
• Clarify, negotiate if needed, and formalize commercial and operational requirements with our customers.
• To facilitate new business by acting as a subject matter expert on our service offerings and operational capabilities.
• Customer Relationship Management
• Build and maintain strong relationships with key customers nationwide to ensure customer satisfaction and long-term loyalty through design and implementation of customer-specific solutions.
• Establish + maintain customer relationships; engage in regular contact to facilitate better understanding of customer needs, establish trust and serve as escalation contact.
• Increase customer satisfaction and loyalty
• Cross Function Collaboration
• Act on customers’ behalf to articulate needs and requirements to internal stakeholders (BU, HQ and overseas office) to ensure value delivery and solution alignment.
• Communicate progress of initiatives and customers to internal stakeholders.
• Market, Customer and Competitive insight
• Monitor industry trends, market changes, and competitive activities
• Provide insights to internal teams and inform product or service enhancements.
  

• Your strong project management skills + knowledge of International Supply Chain solutions, along with your operational experience + relationships will be the key to your success.
• You will be successful in this role because of your knowledge across our operations, products + services; because you possess the key attributes we are looking for.

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.