Account Manager

The Account Manager Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

Responsibilities

• Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects.
• Monitor to ensure quality control expectations are met.
• Manage work order system.
• Manage expenditures such as labor and supplies to budget.
• Manage schedules to ensure contract compliance.
• Review employee performance and be able to execute corrective action plans.
• Complete all quality control programs in accordance with company guidelines.
• Other projects assigned.

• Minimum (2) years’ experience of janitorial operations management.
• Excellent written and verbal communication skills.
• Experience with new construction, space reuse and constantly changing space needs.
• Experience with creating and managing complex budgets.
• Ability to self-manage daily activities.
• Must be flexible with work hours and schedule.
• Technical knowledge of all aspects of janitorial service delivery.
• Proficient in Microsoft office.

Harvard Maintenance is the largest and fastest growing family owned provider of high-quality janitorial services in the United States. With over 400M+ sq ft serviced in the United States, Harvard has become a source of invested people that help create spaces where people genuinely want to be. Our combined team of more than 10,000+ skilled and hardworking people helps fulfill the needs of clients across many markets and across varying industries. Offices and openings in the lower 48 states.