Account Manager 4

As an Account Manager at Lam, you are essential to fostering lasting relationships with our valued customers. Engaging directly with customers, you'll proactively address their needs, arrange strategic meetings, and support them with a range of Lam’s wafer fabrication equipment products and services. Your dynamic approach ensures the success of our partnerships and contributes to Lam's position as an industry leader.

What You’ll Do

• Primary interface with the Customer to ensure customer satisfaction of existing CSBG (Spares/Upgrade/Reliant) products is maintained
• Develop Customer specific strategies to solve customer problems and meet revenue goals
• Ensures customers’ expectations of new penetrations are met in order to win market opportunities
• Responsible of determining timing for customer purchase decisions
• Negotiation skills, Closing orders
• Customer relationship building
• Works with CSBG Management and Account Team to develop and execute strategies for business growth
• Reviews installed base, developing opportunities for penetration of service, spares, upgrades and Reliant systems

• Minimum of 8 years of related experience with a Bachelor’s degree or above.

• Good ability to translate Customer needs into a profitable marketable solution
• Strong influence and communication capability
• Ability to work in a matrix environmentLogical thinking and decision making based on strong analytical skills
• Ability to lead and influence
• Strong understanding of Customers’ needs and opportunities
• Strong influence and communication capability
• MS degree or equivalent experienceMarketing experience preferred
• Strong command of English for business communication
• Good product and Fab. knowledge