Strategic Operations Lead

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

The Strategic Operations Lead (internally known as the Project Manager, Sales Operations) role serves as a direct extension of the Regional Vice President, acting as a force multiplier to drive execution, alignment, and accountability across the region. You will translate strategy into action and ensure initiatives are implemented effectively in the field. You will partner closely with Sales Managers, Agent Experience (AE), and Marketing Advisors (MA) to ensure regional priorities are executed with consistency and measurable impact.

Key Responsibilities

• Act as the RVP’s right hand in executing regional priorities
• Translate meetings and strategy into clear action plans with ownership and timelines
• Track progress and ensure accountability across field teams
• Identify execution gaps and proactively solve them
• Lead cross-functional initiatives that drive agent growth and platform adoption
• Improve operational efficiency and scalability across the region
• Support the RVP and Director of Operations in regional management and continuous improvement
• Ensure clear communication and alignment between leadership and field teams
• Coordinate and implement trainings and field support initiatives
• Manage priorities and optimize the RVP’s focus on highest-impact work
• Driving cost savings and operational efficiencies across the business

What We're Looking For

• 5–10 years in real estate operations, sales leadership, or similar roles
• Proven ability to execute through others and drive outcomes
• Real Estate experience preferred but not required
• High ownership mentality and proactive problem-solving
• Strong field credibility with sales teams
• Execution-focused with a bias toward action
• Structured thinker who can turn ideas into plans
• Comfortable pushing back and refining strategy
• Initiatives are executed on time with measurable results
• Strong alignment and accountability across teams
• Increased agent productivity and engagement
• Gaps are identified early and solved quickly

This position is 100% in office.

Compensation

The salary pay range for this position is a base pay of $115,000 – $130,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks That You Need To Know About

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self. At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice