Sales Manager
Indexed description
The Sales Manager will work closely with operations, customer service, dispatch, and senior leadership to ensure a high level of customer satisfaction while maintaining a strong focus on profitability, employee development, and market expansion.
Key Responsibilities
- Lead, coach, and manage a team of outside sales representatives to achieve monthly and annual revenue goals.
- Develop and execute strategic sales plans to increase market share within the Raleigh-Durham region.
- Conduct regular ride-alongs, pipeline reviews, performance evaluations, and sales training sessions.
- Recruit, onboard, and develop high-performing sales talent.
- Monitor sales metrics, KPIs, activity levels, and forecasting to ensure accountability and consistent performance.
- Identify and pursue large commercial, industrial, municipal, construction, and multi-location account opportunities.
- Build and maintain strong relationships with contractors, property managers, developers, and business owners.
- Collaborate with operations and customer service teams to ensure smooth implementation and retention of new accounts.
- Assist with pricing strategy, contract negotiations, and proposal development.
- Analyze market trends, competitor activity, and customer needs to identify growth opportunities.
- Ensure CRM accuracy and proper documentation of sales activities, opportunities, and customer interactions.
- Participate in networking events, trade associations, and community outreach efforts to enhance company visibility.
- Maintain a strong understanding of waste industry regulations, service offerings, and operational capabilities.
- Bachelor’s degree in Business, Sales, Marketing, or related field preferred; equivalent experience considered.
- Minimum of 5 years of sales experience, preferably in waste management, transportation, environmental services, logistics, construction services, or related industries.
- Minimum of 2 years of leadership or sales management experience.
- Proven track record of achieving or exceeding sales goals and growing market share.
- Strong leadership, coaching, and team development skills.
- Experience managing pipelines, forecasting, and CRM systems.
- Excellent communication, presentation, and negotiation abilities.
- Ability to analyze financial and operational data to support business decisions.
- Valid driver’s license with acceptable driving record.
- Waste industry experience with front-load, roll-off, recycling, and compactor services.
- Existing relationships within the Raleigh-Durham commercial business community.
- Experience with commercial business and construction-related sales opportunities.
- Strong understanding of route-based service operations and pricing strategies.
- Competitive base salary plus performance-based incentive compensation with the ability to earn commission on accounts sold
- Vehicle allowance
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities within a growing organization
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