National Account Manager

About Hey Bud

Hey Bud is one of Australia's fastest-growing skincare brands. We're hemp-powered, results-driven, and obsessed with making clean skincare that actually works. You'll find us in Priceline and hundreds of community pharmacies across Australia and New Zealand. We're a small, ambitious team that ships fast, owns our outcomes, and has a lot of fun doing it.

About the Role

We're looking for a National Account Manager to take full ownership of our retail business in Australia and New Zealand. This is a senior commercial role. You'll be the person our retail partners call, the person responsible for sell-in and sell-through, and the person driving the strategy that grows our distribution, share, and revenue. You're not a coordinator, You're the owner.

We're looking for someone who can take retail off our plate end-to-end and run it better than we have.

This is a 12-month contract with strong potential to extend or convert to permanent.

What You'll Own

Account Leadership

• Own the commercial relationship with our key retail accounts and lead all trading discussions

Commercial Planning

• Build the annual JBP, negotiate terms, co-op, and range commitments
• Own the offline forecast into S&OP and the trade marketing budget

Promotional Planning & Execution

• Own the annual promo calendar, retailer submissions, and ROI analysis
• Coordinate retailer conferences, tradeshows, and field activations

Trade Marketing & Field Execution

• Direct the field team's priorities and keep all sell-in assets current
• Own POS and field collateral

Reporting & Performance

• Own account performance reporting and reconcile retailer invoices and trading spend
• Report results and recommendations to leadership monthly

What You'll Bring

• 5+ years in National Account Management or Key Account Management within Australian beauty, personal care, or FMCG
• Proven track record managing pharmacy accounts
• Existing relationships with key retailer buyers and pharmacy wholesalers are a major plus
• Commercial negotiator and comfortable in trading discussions
• Strong forecasting and analytical chops. You can build a sell-in case from data
• Hands-on operator. Happy to roll up your sleeves on promo uploads, range submissions, and POS briefs when the role demands it
• Self-starter who can run with full autonomy. We're not going to manage you, you're going to manage us
• Willing to travel for tradeshows, account meetings, and market visits

The Engagement

• 12-month contract, 4-5 days per week
• Fully remote or hybrid (Melbourne or Sydney preferred for retailer meetings)
• See the impact of your work in real-time

What it's like to work at Hey Bud

We're a small, vibrant team that genuinely loves what we do. You'll have the kind of autonomy and growth opportunity you can't get inside a big corporate. If you're the kind of person who gets a kick out of operational excellence, fast-moving environments, and building something special, we want to hear from you.

Hey Bud Skincare | Remote or Hybrid | 4-5 days per week | 12-month contract