Sales Operations Manager

Company Overview

Proteus provides a unified operational platform designed to support businesses through POS systems, payments, inventory management, compliance workflows, reporting, and operational automation. We are focused on building scalable systems that improve efficiency, visibility, and long-term growth.

Position Overview

The Revenue Operations Manager is responsible for optimizing and scaling the operational infrastructure that supports Proteus’ revenue organization. This role oversees CRM systems, reporting architecture, forecasting, workflow automation, pipeline visibility, and cross-functional operational alignment.

The ideal candidate combines systems thinking, business analytics, operational strategy, and process optimization to drive predictable and scalable revenue growth.

Key Responsibilities

Own CRM architecture, workflow management, and data integrity processes. Design and optimize scalable revenue operations workflows. Build dashboards and reporting systems for pipeline, forecasting, and operational visibility. Analyze conversion metrics, sales performance, and operational bottlenecks. Improve forecasting methodologies and reporting cadence for leadership. Standardize SOPs and operational processes across revenue-generating departments. Align sales, marketing, onboarding, and customer success workflows. Support integrations involving ERP systems, POS platforms, billing systems, and reporting infrastructure. Identify automation opportunities to reduce manual operational workload. Maintain operational accuracy across pipeline stages, attribution, and reporting structures.

Qualifications

Three to seven or more years of experience in Revenue Operations, Sales Operations, Business Operations, or operational analytics. Strong CRM experience, preferably Salesforce administration or workflow management. Advanced Excel and reporting skills. Experience with BI and reporting tools such as Power BI, Tableau, or Looker preferred. Strong understanding of SaaS metrics including pipeline velocity, CAC,

LTV, and conversion rates. SQL, API integration, or automation experience is a plus. Strong systems-thinking and operational problem-solving abilities.

What Success Looks Like

Success in this role means improved forecasting accuracy, stronger executive visibility, increased operational efficiency through automation and workflow optimization, stronger CRM adoption, improved reporting accuracy, better alignment between sales, marketing, onboarding, and customer success, and reduced manual operational overhead across revenue teams.

Why Join Proteus?

• This role offers the opportunity to architect operational infrastructure within a scaling SaaS company, work in a high-impact position with visibility into executive strategy and growth initiatives, directly influence company scalability, and contribute to a culture focused on execution, efficiency, innovation, and ownership.