Receptionist

Facility: Briarcliff Manor Center for Rehabilitation and Nursing Care

Position: Receptionist

Location: Briarcliff Manor, NY

Schedule: Part-Time | 4:00 PM – 8:00 PM (with opportunity to pick up additional hours)

Pay Rate: $20.27 per hour

Join Our Team!

Briarcliff Manor Center for Rehabilitation and Nursing Care is seeking a friendly, organized, and dependable Receptionist to serve as the first point of contact for visitors, residents, and staff. This role is essential in creating a welcoming environment while ensuring smooth front desk operations.

Key Responsibilities

• Answer incoming calls, determine the nature of each call, and direct to the appropriate department or individual
• Take and deliver messages or transfer calls to voicemail when necessary
• Provide general information about the facility, including directions and contact details
• Operate telephone and paging systems as needed
• Coordinate communication for residents without phones by directing calls to nursing units
• Respond to internal requests and assist in locating staff via paging system
• Greet visitors and direct them to appropriate offices or resident rooms
• Offer beverages to guests waiting for administrative staff, when appropriate
• Ensure all visitors follow facility policies and procedures
• Monitor front entrance for safety, including elopement risk residents
• Oversee visitor access and maintain sign-in procedures
• Maintain effective communication with residents, families, and staff
• Keep updated records including resident directories, emergency contacts, and key personnel listings
• Monitor presence of outside vendors and sales representatives
• Adhere strictly to HIPAA and confidentiality guidelines

Qualifications

• Prior customer service experience preferred
• Strong communication and interpersonal skills
• Friendly, professional, and team-oriented attitude
• Ability to read, write, speak, and understand English
• Capable of making independent decisions in a fast-paced environment

Apply today to join a dedicated team committed to providing exceptional care and service in a welcoming environment.