Quality and Data Intern

We are seeking a motivated intern to support quality improvement, marketing, and outreach projects in our various healthcare settings. This role is ideal for students interested in healthcare administration, marketing, or public health, offering hands-on experience with real-world impact.

Under the supervision of the AVP Corporate Quality & Regulatory or delegated quality staff, the Quality Intern assists the quality team with projects and tasks.

Essential Functions

• Assist with quality improvement initiatives by evaluating clinic operations and gathering data to improve patient care and health center efficiency.
• Support marketing and outreach efforts to increase patient volume, including planning and developing promotional materials and collaborating with the marketing team.
• Support the behavioral health quality improvement and program initiatives
• Ensure quality measures have supporting documentation.
• Assists with auditing assigned workflows and processes.
• Prepare reports and presentations on project outcomes and outreach activities for leadership review.
• Collaborate with staff across departments to implement and monitor new initiatives.
• Assist in collecting and organizing program data.
• Conduct basic data analysis to identify trends and gaps in service delivery.
• Ensure data is handled in compliance with privacy and HIPAA regulations.
• Assist in preparing visual presentations and written reports for internal stakeholders.
• Conduct research on best practices and emerging trends in healthcare quality
• Provide administrative support to the quality department staff
• Additional duties as assigned

QUALIFICATIONS

• High school diploma or equivalent

• Interest in a future career in healthcare with the opportunity to make a difference.

• Driver's License

• Candidates must demonstrate basic computer proficiency, including Excel, and be comfortable interacting with others in a professional manner. Effective verbal and written communication skills are required.

The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county’s Trauma Agency, which ensures quality outcomes within the county’s trauma system and leads initiatives to prevent traumatic injury.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, creed, religion, military or veteran status, age, sex, pregnancy status, genetic information, national origin or ancestry, citizenship, physical or mental disability, marital status, sexual orientation or identification status, or any other legally recognized category protected by jurisdictional, state or federal law. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

We are also committed to maintaining a safe, healthy, and productive work environment for all employees. As such, we are a Drug-Free Workplace.

This role may require Agency of Health Care Administration (AHCA) background screening and clearance. As required under House Bill 531, applicants may review AHCA’s education and awareness information at the following link: https://info.flclearinghouse.com/