Head of Business Transformation - GP&T

Job Description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Director, Head of Business Transformation - GP&T – to join our Chief Operating Officer Leadership Team within Global Payments & Trade. This role is located in New York, US.

In this role, you’ll make an impact in the following ways:

• Provide strategic thought leadership to drive business transformation and process improvements
• Develop a comprehensive transformation strategy and roadmap, and define business case and OKRs, for Global Payments & Trade
• Fully understands and can influence the commercial environment based on own breadth of experience
• Partners on Enterprise transformation initiatives and ensures alignment with the GP&T strategy and agenda
• Drives the target state operating model for complex, global transformation projects, programs and portfolios of change that require collaboration with senior management in other functions
• Has vast knowledge of competitors’ products and ensures organization-wide compliance with current regulatory and legal obligations
• Controls initiatives, enlists the work of senior managers and staff
• Leads team members’ delivery of quality business solutions within agreed timescales and budgets
• Works with CAO, Risk and Compliance to support controls and process enhancements

To be successful in this role, we’re seeking the following:

• Bachelor's degree in finance, Business, Computer science, or a related field. MBA or relevant advanced degree is desirable.
• 10+ years of experience driving transformational change within the financial services or fintech industry.
• Capable of proactively identifying core problems or opportunities within business processes
• Experience planning, managing and executing large transformation programs and multiple business critical initiatives
• Demonstrates excellent written and verbal communication skills, with the capability to effectively interact with senior leadership.
• Deep understanding of customer needs and a commitment to delivering exceptional user experiences, along with excellent communication and analytical skills.
• Experience leading team and operating within agile framework with technology and design partners.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.